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January 2024 by jenniffer efaw
My daughter’s first loan experience was great! Jessica was very thorough with her making sure she understood the process. Highly impressed!
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September 2023 by Mark Abbott
We recently applied for a new mortgage at Commercial bank so that we could purchase our dream property in the UP. I was directed to Loan officer Heather Warren. Heather was very friendly and helpful as she directed us through the process. When we met Heather at the closing she had the nicest smile and was as happy for us as we were for our new adventure. She was the consummate professional and obviously knew her job well. Her personable attitude and humor were much appreciated. Heather made our experience with Commercial bank easy and pleasant. Thank you Heather! ??
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September 2023 by Alley T
A wonderful bank to work with. The staff are all very kind and considerate.
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July 2023 by Tiffany Harter
Jessica was fantastic! She made the process painless!!
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May 2023 by Trevor Sawgle
I would highly recommend Jessica Wright for your home loan needs. She is professional, prompt and very friendly! As a realtor, I could not have asked for a better partner to help throughout the home buying experience.
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July 2022 by Jesce Howard
Commercial Bank and Corey were amazing at guiding me through the business loan process. They were very fast at getting my business approved for a loan and into a new facility as we were quickly growing. Commercial Bank and its representatives were able to give me a personal experience that other banks are unable to offer. Anytime I have needed anything my rep is a phone call away and that is something that you do not find often in the service industry. Thanks Corey and your team for all your help in making one of the biggest career decisions in my life very positive.
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June 2022 by Erica Sheahan
We were first time home buyers and working with Commercial Bank was wonderful! We worked with Jessica and she was amazing and answered all our questions throughout the entire process.
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January 2022 by scott nevins
Alicia in the drive-thru is ALWAYS very helpful! And we really appreciate her kindness!
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December 2021 by Steven Sopocy
I have banked with Commercial Bank for 50 years. I have always been treated with prompt polite professional service, from Sonya in the drive through, Cindy and the crew at the front counter, Debbie, Corey and Jessica in the loan dept.Thank You and keep up the great job!
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December 2021 by Rhonda Freeman
Ithaca mi drive thru *****Girls are always so friendly. Sonya is such a sweetheart! Thank u for your kind words everyday!!
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November 2021 by Marty McDaid
I’ve been a customer of Commercial Bank since forever. We’ve gone thru a LOT of name changes, computer upgrades, presidents, employees (I was one for 30 years) & I’m very proud to say I still have accounts at our hometown bank. I miss our fun times & we had a bunch of them. I sure appreciate Sonya working in Ithaca….she always has a GRAND smile to share. ❌⭕️ ♏️
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November 2021 by Heidi Drowley
Thank you Commercial Bank for taking such good care of me! You have been a great help to me over the years with all my banking needs. With such a busy schedule, my weekly visits usually take me through the drive-thru, so a special thank you to my favorite drive-thru teller who always greets me with a smile, even when I'm rushing in last minute before closing time!
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October 2021 by Sarah Smith
I use the Ithaca drive thru, Monday - Friday, for work. Everyone that I see in the window is very friendly!! Love Sonya!!
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September 2021 by Brittany Navarro
Sonya is my favorite! I miss her being in Alma, but am willing to head to Ithaca for the great customer service! Always super helpful with any questions and explains things well.
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September 2021 by Tiffany Rudy
Sonya and Myranda are amazing. The best friendliest service you will get! Amazing people working here!