Home Improvements near Ithaca, MI

“Big thank you to Ashley at TSC Ithaca for providing superior customer service. My horse is on a special feed that my local TSC does not stock. I have to call my order in to TSC Customer Solutions team each month. Normally the feed is shipped directly to the farm where my horse is boarded. On my last order, I repeatedly had to correct the CS rep when she kept trying to ship it to my home location. Finally thought she had entered it correctly and placed the order. An hour later I received a call from Ashley at the Ithaca store. The CS rep had scheduled my feed for pick-up at the Ithaca store which is 60 miles away from my home. Thankfully Ashley recognized that something was amiss with the order and called me. After explaining about my call with CS rep to her, Ashley promptly said she would box up the feed and ship to the farm that day. That is what great customer service is about. THANK YOU ASHLEY!”

“Showed up just as they were closing for the night. The gentleman was so kind ,he let me come in and grab the box of nails I was looking for. Good old fashioned kindness!!!!”

“Seeing the assistant manager from Saginaw, back out in St. Louis, killing it by the way. Made me wish I had more projects to complete! She is probably the nicest, most knowledgeable employee that has worked for any company! Ashley is the best! She was busy every time I was there, and it never burst her spirits! Always willing to give her honest opinion, and help people find what they were looking for! This woman is amazing!”