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January 2024 by Susan Honeck
We're so lucky to have this excellent store in our little town. If they don't have what you need, they can order it for you. The staff is very friendly and helpful.
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January 2024 by Tristan Hostetler
Amazing customer service. Staff readily helped search the part I needed. Every town should have a store like this
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January 2024 by Denise Styx
Awesome people here!
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December 2023 by Oh Lord
The employees were friendly, helpful, and knowledgeable.
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November 2023 by John Delossantos
End of the world, come here. Great staff, clean , you will like the way you look. We Guarantee
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October 2023 by kjlflex
Very helpful staff, they pretty much have everything I need when I'm in need. Very close and local, buy local!
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September 2023 by Joe
Excellent service here. Staff knows where to find things for you and they are always friendly and helpful.
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September 2023 by Scott Ashbaugh
Friendly knowledgeable staff willing to go the extra mile to help out.
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August 2023 by Christina Swirles
They are always ready to help as soon as I walk in the door. They basically get what I need immediately. I don't have to search through the whole store to find what I need! Always very pleasant ☺️ as well! ? Great Job!
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August 2023 by Glen W.
Great hardware store. More then you would expect in a small town. Nice employees
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July 2023 by James Wells
Miss the little hometown hardware store!! This place is it. Staff..as soon as you walk inside they greet you with a smile. Check to see if you know where to look or need help. The rest you would have to know what it's like to understand. So, go visit if you're in the area and need some hardware stuff.
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July 2023 by karen benson
Always excellent and personable service. They carry a good selection of products.
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June 2023 by Chuck Ercolino
I have been in this store a few times. It's convenient because it on my route to and from work. On June 16th I wanted to get some keys made and was advised when I stopped in the day before that the key blank may come on a truck that very day. I had some late duties at work, so I called the Brooklyn Michigan location and asked how late they were open. The young man that answered the phone thought out loud, and said "it's Friday so we are here until 8pm" I stopped on my way home about 730pm and the doors were locked. I figured it was just a simple mistake and planned to not think about it and just stop on my way in Saturday morning. I did this and an older very thin man helped me.... unfortunately he was very rude in the process and had to ask me repeatedly how many keys I requested. At this point I told him that a employee did tell me that the store was open until 8pm Friday night, so they may not know the store hours. He curtly replied "they know the store hours". This is the most rude I have been treated in a retail establishment in a very long time. I suppose the next time I need a key I will go to a kiosk, ACE hardware or another business. In addition, this store has a lawn figure right next to the check out that has its hand up and giving the middle finger to customers that pay at this checkout . Not s great example for B&B hardware. It pains me to write this, because it takes time to do, and I would rather be doing more productive things. However, maybe it will save another customer of this type of treatment.
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June 2023 by Richard k
Always have what is needed, friendly service!
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June 2023 by Michael Doetsch
I love the service I get every time I shop here. Most of the staff know exactly where the products are located at in the store and walk you straight to it.
