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December 2023 by Ike Broflov
Overpriced and I try to support this place but they’re even rude about how they accept good donations… be warned donate to a place who actually shows appreciation and doesn’t charge eBay prices!! I will NEVER NEVER donate here EVER again Love inc, salvation anywhere else blows the doors off this “charity”
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November 2023 by Lindsey D
They have a great selection, but the prices are outrageous. They wanted $30 for a used Abercrombie and Fitch sweater. Keep in mind they get these things for free! You’re better off shopping at a regular store when they have a sale.
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November 2023 by Priscilla Walden
The clothing prices are way too high. Found a Talbots shirt with a Mel Trotter sale sticker and the sales woman said it was a mistake and wouldn't sell it to me for $15.99! No wonder their racks are crammed and slow turnover.
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October 2023 by kyla devereaux
After looking over the reviews I’m noticing I’m not alone nor crazy. I, a white female, was with my best friend, a person of color, doing our weekly ritual of getting coffee and hitting the thrift stores and buying way too much. We were browsing the store when I realized the lady (the one who seems to have a history of this) started following my friend. She started taking things out of our cart when my friend told her politely “hey were actually going to buy those we’re just still shopping.” The lady responded she will keep the items by the register for her if she wants them at check out. We were speechless and had no clue how to read that behavior but didn’t possibly think it was a race thing.. that is until we went to try on our clothes for our new corporate jobs. The lady stayed outside of the dressing room doing inventory of what we took in and what was coming out. As I was going through my final scan of my cart to see what I wanted, she kept taking items and saying to just put the items back when I’m done. I told her these are the items I want hence why they’re in my cart so she watched me go through them. At this point, we just put back our items and left. We love Mel trotter and go to them all over once a week for years. This lady is single handely is going to be the downfall of this location and I’d hope that for a store on a mission to spread the gospel maybe found someone who represented the religion better.
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September 2023 by Kimberly Smallegan
Beware! TWO WAY MIRRORSThe only open fitting room is the middle one (not because someone was using the other one though), and next to it is a fitting room sized "staff only" i told my boyfriend i was going to go try on the clothes i picked out, and this guy assuming it was the manager went into the staff only room, i didn't think anything of it but it's weird for it to be staff only when its so small, i went into the fitting room and noticed the mirror was a bit odd, it was placed on the separating wall between the "staff room" and the room i was in, i did the two way mirror test and sure enough it was a two way mirror, it was like sealed onto the wall with caulk very shady.Also pricing is terrible so expensive.Do not shop here unless if you want to be watched while you change by creeps.
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September 2023 by N Brown
Prices are getting crazy high here!!
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August 2023 by Ian Buschini
Well from skimming some of the other reviews, I guess I’m not alone. Living in a dream world with their idea of pricing. No sign in the back for how much VHS tapes are but if you come up to the front with a stack of them, management will definitely try to get every dime you have. They were so generous to offer me a 3 for $5 deal. For VHS tapes!? Refused to take $10 for the ten tapes. They assured me there is no haggling allowed at their thrift store. I asked if Mel Trotter was Catholic as I left.
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July 2023 by Angie
Prices are way too high. Worse than goodwill. If you price things better then you might actually move some inventory.
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May 2023 by Samson A
The store is organized and has a good set up but the pricing on most items is completely ridiculous. I've noticed the same issue in all Mel Trotters I've been to so I assume it's a corporate issue. However, I could go to a box store and buy most of these items brand new for full price and match what I would pay here. The media pricing when you bundle can be a good deal but that's it.
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April 2023 by Y
What I experienced coming into this thrift shop is the worst experience I’ve had. I came into the store with my grandchild to a very ugly unpleasant greeting from the lady at the cashier box. She immediately made feel racially discriminated, by proceeding to follow me and my grandchildren every single isle we went down. Then when i paid and was walking outside my grandchildren were playing with some off the toys they had outside she immediately went outside behind us to pretend to look at one of the window displays but clearly she was annoyed that my grand babies where playing or looking at the toys. I can take my business else where.
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March 2023 by Vanessa
If I could give this place zero stars I would. From the minute I walked into the store with my children the lady at the register kept following and racially profiling me. I’ve never experienced racism first hand. Maybe they should hire people to work the store who actually happy to welcome all different kinds of people !!! I was going to purchase items and decided not to because they were just plain off rude.
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March 2023 by Vanessa Ramirez
If I could give this place zero stars I would. From the minute I walked into the store with my children the lady at the register kept following and racially profiling me. I’ve never experienced racism first hand. Maybe they should hire people to work the store who actually happy to welcome all different kinds of people !!! I was going to purchase items and decided not to because they were just plain off rude.
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January 2023 by Angela Bushway
This store is so overpriced I am ashamed that they have the nerve to price their stuff so expensive for people who are in need. They claim to be a Christian program to help people. And then go and charge people $20 for used jeans $15 for sweatshirt I was disgusted and they should be ashamed of themselves for charging people. I would not buy anything from them.
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November 2022 by Lara W
I always find something I like here! Great selection of high quality items at unbeatable prices. I found a wool coat for 10$!! Exactly what I need for this upcoming season.
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November 2022 by russell murphy
it's unfortunate that they usually have a lot of great items, but not when they're selling it for more than retail value. i used to be a regular here and it's just baffling how rampant the price gouging is here.