Republic Services provides a variety of recycling, waste, and environmental services for both businesses and communities. Their recycling centers utilize advanced technology to process materials such as cardboard, metals, paper, and plastics, helping communities and customers meet their diversion goals and support the circularity of materials. The company’s customer service team receives praise for their responsiveness and helpfulness, with representatives like Jeremy and Amy being recognized for their prompt, courteous, and effective assistance. These staff members handle requests such as scheduling extra pickups, replacing bins, and managing service changes, often going above and beyond to ensure customer satisfaction. However, some customers express concerns about pricing, describing recent increases as "ridiculous" and noting that they are seeking alternative providers due to cost. There are also complaints about unexpected fees, such as container removal charges and fuel surcharges, which led to frustration and the need for multiple contacts with customer service. Despite these issues, some customers appreciated the efforts made by customer service to resolve their concerns, resulting in an improved rating. Overall, Republic Services is seen as a company committed to community support and environmental responsibility, with dedicated staff who work hard to maintain good relationships with clients.
The guy that comes around on Wednesday will drop trash from cans I bought a tv about 3mons ago and they will not pick up the box I only bought a 58” so the box isn’t huge and guess how long the box has been sitting outside on the curve
October 2025
They continuously raise the price year after yea r and it’s never by a few dollars, $80+. Please do yourself a favor and get your services elsewhere!
September 2025
Took $380 out of my account for a roll off and never delivered. Took talking to 12 different people to finally get a refund in the works
