“Above & Beyond expectations! Customer service could be their middle name. I arranged delivery of a pod - and got a text when there were near. The unit was dropped off exactly as I asked. The process was easy.
I ended up being one of those customers whose plans kept changing. And not once was I made to feel i was being a bother. That is rare! Once we were close to knowing when we wanted the unit picked up and moved to a new location all I needed was give them a call and it was arrange. And then when we decided over the weekend we wanted to switch the move from Monday to Tuesday that was no problem. And then when we wanted the final pick up day changed, that also was no problem.”
“Latoya was fantastic with her costumer service skills Id give her a 10/10 recommendation! She made my experience great and i’d rent out a storage unit from her anytime.!”
“Chris D. And Troy R. did a wonderful job unloading and transferring our son’s personal items from his overseas military service from being crated in the truck to being brought into our home. They were courteous and careful.”
“Very helpful and quick. Clean place! Dominic warmed up the Penske truck we rented and even shoveled in front of the storage unit to make sure we had easy access. Great experience!”
“Very nice very clean accessible only thing I didn't like is when you moving out you have to pay the whole month's rent they never had to do that with no storage unit you paid for the day set you use but other than that it was very nice people are very nice”
“It was a very difficult experience I reserved my unit online and I went to pay for my unit and there was no one at the property. I spoke with several staff for the company I went thru this for 3 weeks. But when I did get into the property the staff was really helpful and pleasant and were great”
“The pretty girl name Kayla. Is always so polite and has great customers service. Even when dealing with unruly customers.
I would definitely recommend Storage Rentals of America.”
“Excellent place to use for your storage needs. Prices are so reasonable, place is clean and heated. Stacy is amazing - she makes the experience not as stressful and is just is so helpful and flexible with the whole process. I totally recommend using them and will use again in the future.”
“Need to check website confirmation that the address is correct. We were directed originally to the wrong place. Called the call center and received the proper help. Check in was great”
“Worked on moving my late Father-in-Law's storage unit recently.
Owner was GREAT, and we had no problems helping my Mother-in-Law get things settled. If I had a need for this I would use them”
“We've had our unit for one day!
As of right now, I'm positively impressed. The rental process was very easy, and a very nice use of technology gave it a very modern touch, and the unit is very clean.
The only issue (and single reason for 4 stars) is that the perimeters security of the facility is very compromised. The fence (approximately 20 feet) is falling outward.
If this is fixed, I'll gladly update my review!”
“Great climate controlled facility. Friendly and helpful staff. The lady in the office even let us borrow a broom the day we cleared out the unit. Definitely recommend them, and would use them again in the future.”
“I've been doing business with this company for quite a few years now and they have been helpful and conscientious. If you're looking for a company that will be professional and care this may be the storage place for you.”
“Make sure you check out InnerSpace if you need a little extra storage in the Hudsonville area. Clean, organized, variety of storage sizes, high ceilings, 24/7 access to your unit, month-to-month rent (stop service when you need to)... you really need to look no further! Todd is great and easy to work with!”
“We came in looking for a washer and Keegan was able to give us the one we were hoping for and cut us a deal to get it within our budget. Delivery went and install went great and we were washing loads by the afternoon. Would definitely recommend going to see Keegan!”
Open 24 hours
4350 Louisiana Ave SW, Wyoming
Self Storage
“I've rented from them for the past 10 years and they are the best people ever, Rick and Sara are amazing people, I will stay there many more years to come, thank you ?”
“Unique position here: I didn't buy anything from DC Storage & RV Services, but we had other vehicle business together. Just wanted to drop a note to comment that the staff are friendly and exceedingly honest & accommodating. I would have no reservation whatsoever becoming a customer when the time comes to up-size our existing camping unit.”
“Very friendly staff! Great turn around time on servicing our riding lawn mower. Extremely helpful that they were able to pick up and return the rider. Highly recommend!”
“I have just finalized a unit with Division Self Storage and was very pleased with their accessibility. I tried other business but was unable to speak to a person. I am very pleased with my rental and know my property will be safe and secure.”
“Super clean, high end and secure storage. 24/7 access and security is super well done.Amenities include(all free) rolling carts at all entrances, individual bathrooms, temperature control. They even have a box truck you can use. I work for a nonprofit and we got to use it for free for a large community event.Their customer service is amazing. We have switched our unit twice. We did it all online, super easy. First time we canceled our contract and made a new one. (realized we wanted indoor temp control). There was understandably a service fee (unrefundable cost for the few days we had it.) Manager ended up calling to make sure we liked the new one, but also refunded all our money from old unit.The next time we needed to move to a bigger unit. since it was mid month, we figured we would just double book. Goving us time to move everything. The manager called again and asked how long we needed to move. Since we had already done it, he refunded the rest of the month for old unit and applied it to the bigger one.Only ever one issue. Near Christmas my wife went to get items at 2am. Code worked on gate, but would not allow her into the main building. There had been some sort of power issue, so security took over. Not only did they get it fixed, but manager also gave us gift cards for the inconvenience.Honestly they could raise their prices 20% and I would still be recommending them as a bargain.”
9AM - 5:30PM
6240 Clyde Park Avenue SW, Byron Center
Self Storage
“I had a unit here for a little under a year. I never once had a problem and management was always friendly and helpful during every interaction. If you find yourself in need of a storage unit, I highly recommend National Storage - Byron Center.”
“Just booked a 10x15 unit to assist with my move back to Grand Rapids. Mali Everest was a pleasure to work with! Very informative, insightful, and responsive. She gave me a tour of her facility; clean, orderly, and reflected her attentive and careful management. I feel confident my household goods will be safe and sound!”
“I stopped in out of the blue and was warmly welcomed and shown around. The ladies name escapes me at moment but very welcoming and thoroughly explained all options.”
“We had a clerical mix up when Simply Storage was bought out by Public Storage, and Ed did his best to help my family sort it out. I really appreciate his help, he's definitely a good person to contact there and went above and beyond to get us answers.”
Open 24 hours
377 Lake Michigan Dr NW, Walker
Self Storage
“This place was by far the easiest thing I experienced with dealing with a student in college. We had questions about the unit and they answered right away. We needed one on a pinch and the sign up was online and seamless. We did not need to meet with anyone or go through a bunch of paperwork. Just fill out an online form from their website and set up payment. Then we moved in at the time everything was approved. When it was time to move out, I emailed them and all set. I'll be sure to use them in the Spring when I move all my student's stuff back. Saves me a trip to move everything home and back for the summer.”
“Outstanding customer service from start to finish! Special thanks to Courtney—vibrant, efficient, and genuinely invested in making the process easy and stress-free. The facility is spotless, well-organized, and even brightened with great plants that make the space feel welcoming. Run with a refreshing mix of professionalism and warmth;an easy choice for anyone needing reliable storage in Hudsonville.”
“So glad I picked Secure Storage! The units are clean and in great order. Love being able to do off/pick up anytime. The grounds appear very secure so I'm not worried about leaving my items there. The staff is very friendly and helpful!”
“I rented three different units. Access was easy and convenient. Bonnie was helpful and they always had someone available to help. I was particularly happy and surprised by how clean the units were.”