-
February 2024 by James Ekema
Ross (and all the other employees) are amazing! Went here to investigate upgrading our phones. Ross was very kind, never pushy, went through all the details with us and made sure we were comfortable every step of the way. He even saved us money with a travel plan for an upcoming vacation! He was also was very accommodating when we decided we wanted to return some of the accessories we had initially purchased.I'm not scared to recommend this place!
-
February 2024 by Nikki Fox
Dallas was great!
-
February 2024 by Rebecca Thelen
Dallas was amazing! 10/10 go see him!
-
February 2024 by staceyabrandow
Ross was super helpful and was able to answers our questions quick!!
-
February 2024 by Roberta Parker
Jesse and Dallas were extremely helpful setting up 3 new phones. Answered all of my questions and then some!
-
February 2024 by Steph Giberson
Ben at Verizon in Jenison is fantastic. He went above and beyond to make sure I got my phone set up. He definitely new his stuff. Very knowledgeable and kind. I will be returning for any of my Verizon phone needs. Thank Ben.
-
February 2024 by Kristen Gruennert
I have 2 Verizon stores within 10 minutes of our house, but I drive 25 minutes to get to this store because they are patient, kind and incredibly helpful. I have been helped by three different sales associates and they have each been so easy to work with. They each have taken the time to explain what needs to be done, and don’t ever make me feel rushed in the process. Literally, worth any drive to chose this store!
-
February 2024 by Lars Morrison
Ross was great. Helped me with my phone and answered all of my questions. 10/10 recommend
-
February 2024 by Heather Behmlander
Ben Stafford was so helpful and ensured that everything that needed to be done was completed before we left the store. Best customer service ever!
-
February 2024 by Merl Reister
Israel did an excellent job satisfying all my new phone needs.
-
February 2024 by Courtney S
Went to the Jenison location today with my mom and Isreal helped my mom get a new phone. He was super friendly, and also very patient (my mom isn’t super knowledgeable in the tech department). Having Isreal help us out made for a very positive experience! :)
-
February 2024 by Samantha Kasack
I came in today to upgrade my phone and my overall experience was 11/10! My associate, Ben was on it! He was very helpful, made sure I understood everything, and also went thought my account and made sure everything was what it was and if it wasn’t he was able to make the changes that needed to be made. (On a side note) Ben also was able to help others costumer’s in a timely/professional fashion while still making sure my transfer was still going through. Best service Ive seen in some time.Thanks again Ben. ?
-
February 2024 by Kathy Feenstra
Israel was incredibly patient while he helped us find the best phones and plan for our family with five lines. He was friendly, explained everything, and even found us a great deal on an upgrade. Best customer service I’ve had in a long time!
-
January 2024 by Michelle Ciolek
Ben is fantastic, needed drastic assistance with my phone and he was there like an angel! Thank you!!
-
January 2024 by Jason Lancaster
We came in to check about getting WiFi service. Jesse took lots of time to explain every detail. Great service, won't go anywhere else.
