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April 2024 by Lukas Dailey
Asked for a large frosty and a medium and their both half full. Got forks instead of spoons. Didn’t ask if i wanted a drink carrier. Bad service from the dude at the window. No vanilla or the new orange dreamsicle. Like Tf?
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April 2024 by Ben Scholten
Good service
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April 2024 by micheal vanorder
The food is great, but I do feel the hudsonville location needs a little more training on customer service. Some of the people are very short. I tend to go on off-peak times, so maybe they are stressed out pre busy or post busy. It will not stop me from going, but maybe corporate needs to help them a little.
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April 2024 by Richard Higgins
I like the food but sometimes they are very sloppy building the sandwiches.
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April 2024 by Creela Mitchell
edward gave me a free frosty and corrected my order with no problem and was very sweet! excellent customer service:)))
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March 2024 by Aaron Felton
It was nice, clean, friendly!
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March 2024 by Dan
Received molding cheese sauce in a cup
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March 2024 by Kathryn Agar
Fast and efficient service. Staff was kind and helpful!
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March 2024 by Joshua Vosburg
Seemed like an inconvenience to the front counter worker, and not very good customer service with
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March 2024 by Evan H
Ordered a 10 piece regular nugget at 11:30pm. Was given half spicy half regular. The regular were stone cold. Look, I get it being almost close, but you can’t do that. That’s lazy giving out what’s left. Only positive note of this was that I called the store and the manager offered to make it right by giving me a free 10 piece tomorrow. I don’t want a handout so I denied. I just want proper service from the Wendy’s I’ve been giving service to my whole life. Do better.
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March 2024 by A K
Great Frosty's and Baked potatoes.
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February 2024 by Kathleen Shaffer
Good food. Long wait In the drive thru. Cars didn’t move for five minutes once… perhaps a problem customer?
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February 2024 by ethan
I went through the drive through, just looking for a little pick-me-up after a rough couple of days. I wasn't expecting much, but the worker who took my order and gave me my food, Edward, was just so completely wonderful. These days workers like that are hard to come by. So often I go to restaurants or fast food places and feel so unwelcomed and unwanted, yet Edward was so kind. Their customer service was 10/10, will definitely be frequenting Wendy's more often because of that.
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February 2024 by Dave Tiesma
Not a great experience tonight. Lobby closed at 8. No straws given in bags.Look, I get it that places are short staffed and I'm not necessarily blaming the workers that were there tonight, but there should have been a sign on the door or something.Update:Still not great. It's close to home so we have it another try after church.Ordered a pretzel baconator and a bacon double stackNo bacon on either sandwich.Not sure what it is about this location. Just consistently bad service. And I don't think anyone cares.
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February 2024 by Janelle
The food is good, and the service is quick. Fries are not always fresh.
