AAA / Western Michigan Insurance Agency is highly praised for its excellent customer service, competitive rates, and knowledgeable staff. Customers appreciate how prompt, kind, and helpful the team is in handling insurance needs. They work quickly to gather information and process requests, including last-minute changes such as moving homes. The staff, especially Ben, is known for their friendly attitude and willingness to go the extra mile to ensure clients are well-covered, whether for home, auto, or life insurance. Clients report feeling confident and satisfied after switching their insurance to AAA, citing clear explanations and efficient service. With a strong reputation built over years of reliable communication and support, the agency is recommended for anyone seeking trustworthy and affordable insurance options.
