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April 2024 by Kindell Smith
Love the coffee and Cream Freeze drinks.
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March 2024 by Laura Beegle
Service was so so slow.
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January 2024 by Sue Paananen
The poor young lady was there by herself and did a great job getting it all done.
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December 2023 by Johnnie Carson
Passing by saw a coffee ☕ chain never heard of. Kinda reminds me of Dunkin. Walk inside, warm welcome, answer my questions, gave a recommendation, employees are smiling and enjoying themselves. Seems they carry a little bit of everything for people, food, drinks, tea, coffee. Spots in here for people to sit down, use wifi and plug in laptops.
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December 2023 by Alicia Marques
This is hands-down my favorite Biggby location. Other locations around town are hit and miss for quality. But the West Main one has consistently good food and good service. Really appreciate them here!
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December 2023 by Chris Velasquez
They did not have a military discount. Won’t come back here again. If they can’t show respect for the men and women that put there lives on the line for them it is just a shame.
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December 2023 by Brittney VanDeLaare
Great biggy, friendly staff, fast service.
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November 2023 by Briana M.
Drinks were good. Asked if I could "try the turkey sandwich". I probably could have said "the seasonal turkey sandwich" but the girl responded by rolling her eyes and saying "which one". I couldn't find it on the menu other than the quick flash on the advertisement board so I just said don't worry about. Wish she had cared. If she had even asked which one without the eye roll it could have been a different experience. The manager knows who she is; the manager watched it happen, but I'm sure didn't see the eye roll.
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October 2023 by Lucas Parrott
The staff at this Biggby are AWESOME!!! They were so friendly and welcoming, they are so fast when making drinks, and were glad to answer any questions I had. I also saw them cleaning every table and chair in the store!!! This Biggby is amazing!!!!
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October 2023 by Dorie White
I ordered a Frozen coca Carmella and was given some find of frozen coffee not happy since I do not like
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September 2023 by Heather S.
Unhappy! I ordered a waffle sandwich with vegan cheese instead of cheddar. I was asked if I wanted vegan sausage, I said "no just regular was fine". I got a waffle with only cheese. Went back through only to be told management does not allow food replacement--even if communication error-- without repaying for the item!!! No place does this! Ridiculous! Plus, it had been microwaved too long so my tiny $7 waffle with just cheese was so hard I couldn't even eat it. I will NEVER be back. Total waste of $!!!
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July 2023 by Amber Haflich
Location does not have a drive through. When I got my frozen coffee it had a flat lid making it feel like I didn't get the usual amount of whipped cream on top and wasn't provided a straw, however they did have some off to the side, but they weren't the wider straws for frozen drinks and I discovered that it had a hole in it making it difficult to drink.
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July 2023 by Katherine Jenkins
I ordered a Pear-adise drink which I have had a dozen or more times. This time it was absolutely gross. There was no flavor. When I talked to both servers because I couldn’t even drink it they insisted they made it right. Lately I’ve dealt with nothing but rude staff here at the west main Biggby. The only reason I come here is because they offer their own bogo. But honestly it’s not even worth it. West main used to be a great store now I would recommend people to the biggby in Mattawan 15min away. The environment and the drinks are 1000% better at Mattawan. Hope this review saves some people from the rude staff and gross drinks.
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May 2023 by Justice Dertzgrjdhfyjhjj5
If I could give them a million stars I would Jenna, Emma Paige and Amelia are heaven sent?
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May 2023 by Robert Byington
This is my go to Biggby, wonderful service and caring astute staff as well.Kid-friendliness: The kids drinks (Magic Milk) are super cute little coffee copies for your little clones to enjoy!
