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March 2024 by Brittany Gentry
The people seating guests were extremely disorganized, and the floor was disgusting. However, we didn't wait long, and we dont eat off the floor. The wait was somewhat long, but not past my patience threshold. The waiter -accidentally- dumped our food all over our table, phones, and persons. I originally gave this 4 stars until I was reminded of that incident. I wasn't angry about it. We are all human, but we weren't compensated for sticky phones and clothes other than quickly replacing our food. I shouldn't have to go to a website to take a survey to be compensated later. That should have been instantly.
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March 2024 by Robert Vernia
Last night we placed an order online. Got home to find that we were missing one of our 10 piece wings. Called them up and talked to Andrea who apologized and actually compensated us for the mistake. Went in later to get the replacement order and Andrea went above and beyond! Thank you so much for the amazing, old school customer service! It is great to know this still exists!
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March 2024 by Rodrigo Morales
The servicing is terrible, they close at 11 and they stop serving customers at 10
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February 2024 by Nathan Nichols
The worst BWW I have been to. dirty, small portions served as a large and not allowing you to get more things one sauce on a large order of wings, "its our owners policy". smallest wings I have every got from BWWServer was nice and did a good job.
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February 2024 by Arianna Smith
I got the 15/15 wing bundle and the boneless wings were old, dry, and barely any sauce (Buffalo hot) on them, the fries were dry and old and they only very little fries. The only thing good was the traditional (Buffalo medium) and I’d still give those a 3 star.
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February 2024 by steve welsh
The place to be during the superbowl of you can't do it at home!!!
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February 2024 by Susie Thomsen
I sat up at the bar for my dinner. The person working the bar asked what I wanted to drink right away and served that. After that, I looked at the menu for my dinner selection. While I was looking at it, I was never asked what I would like to order, so I finally put it away, thinking I would get asked then, but nope! The bartender stood directly in front of me, talking to another waiter as I stared at them. Still, never asked and they walked away and went to the tables, clearing them. When the bartender came back, they started socializing with the kids next to me and never once acknowledged me, I had to interrupt them to place an order. Then the food came with only half of the ingredients it was supposed to. This was by far the worst service I have had at a BWW!
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February 2024 by Leo Mercado
Sat down and wasn’t greeted by anyone after the host sat me. I had to ask the host whom my waitress was after 7 mins waiting. They were not busy at all on a Sunday at 6pm.
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February 2024 by Rich Mcguire
Host was just sitting on their phone. Very bad.
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January 2024 by Roy Whimper
Brooke, the door greeter, welcomed me with a smile, and the staff behind the counter provided great service with laughter and smiles.
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January 2024 by Ken Karakula
Tried to do bday for 2 daughters and 2O people... called hour ahead and said no problem...showed up and manager was a rude and not accommodating...called Wings, Etc and they said come on over and made room for our group!
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January 2024 by Kavindie Senanayake
Undercooked wet flour batch of onion rings anyone? we ordered $35 worth of food online for takeout. Onion rings, two orders of bone-in wings, boneless wings and fries. When we went to pick up we got a huge bag, worth $150-$200. Good thing we checked the order before leaving and told the girl about it. It took a while to get our order we almost just left. It wasn’t even busy. We finally got our correct order and came home. Opens up the box of onion rings and most of them were so undercooked the flour was wet, but we didn’t want to drive back so decided to throw it in the air fryer. It didn’t come out good. The boneless wings some were so hard that you can’t eat it and the fries were soggy. Ended up throwing those away and just shared the two orders of 6 bone-in wings which came out good. That’s why the two stars. If not it would have been just one star. Not coming back to this bdubs again. ?
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December 2023 by Jose Marin
Pick up order was supposed to be ready at 7:30. It's 8 and nothing. Hostess is snotty and tells you to sit down and she'll call you when it's ready. There are 6 others sitting here experiencing the same.
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December 2023 by Ben Ramirez
I am a prettty patient person overall. I called an order in for pickup 30 mins prior to arrival, I was told it would be ready in 20 mins. I got there and was told it should be done shortly. Let me throw out there that the place was basically empty on a Friday which tells me that this place already has a reputation for poor management and customer service. Let’s just say I ordered my wings at 9:06pm and received them at 10:15pm. I can understand short staffing but when I see employees joking and laughing and on their phones there is no excuse.
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December 2023 by David Deibel
Better wings than
