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January 2024 by Racheal Summerfield
Its amazing, clean property, nice view and very well taken care of and amazingly nice staff
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December 2023 by ITSZACH GEE
What in the actual heck is going on here thank God for the one star reviews telling the truth and the honest complaints. Disgusting management and staff should be ashamed of yourselves I am offended and heartbroken. To see all the consistent derogatory reviews of tenants paying your bills
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November 2023 by Zombie Gore
I love my two bedroom apartment, wonderful view from the second story. The staff are just as friendly and welcoming. I’ve had maintenance staff enter my apartment and they did a fabulous job. Only complaint are the irresponsible dog owners not picking up after their dogs or them just being off leash running up to other people thankfully I’ve never been attacked but it’s still not safe having a random dog run up to you and the owner just yelling at the dog not doing anything.
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November 2023 by Polar Sam
When we first came to the apartment, they took a security deposit and they said that they will fix all the things that needs to be fixed. Once we get to the apartment later on when I tried to move, first of allthey had late payments on my profile and when I talked to them they said it was a mistake. And they said there's no way to fix it. And they had trouble getting into another house.And in addition to that, when I tried to move out, they charged me to pay for the fixing the apartment.And basically most of the things they were supposed to do it every time you call, they don't have a staff to do the work.One time.I had an emergency and the water was leaking and they never fixed it until like three days.I wouldn't recommend this apartment. It has a problem every day. You hear a gunshot every single day and it's not safe to be there.And when you go report or they say there is nothing we can dothey say they have a gym they have a pool and those stuff and they basically have the pool close for like the last four years and they never open this.They're just making excuses.Every time you go to the office and you try to negotiate something or request for staff to fix something or ask why I have this bill or something. They're just like, it is what it is. They don't give you any clarification. They don't show you any statements. They just asked for money.And they don't they're not doing their job correctly.
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November 2023 by Jimmy
I believe Candlewyck has finally found the right Regional Manager and Property Management. I have seen improvements as slow as they are,I can verify they will be addressed ASAP. We still have an issue with Washers and Dryers. In short I was told they can’t know was we need if we don’t keep them in the loop
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November 2023 by Hasan Alhasan
Don’t get a rent here it’s unsafe, every single day you hear there is a problem. The whole hallway of all buildings have very very awful smells. Such as weed, alcohol, mejorana. Every single day there are tinted cars parking on in the middle of the road in the complex. They have crazy residents that drive crazy and drift with their cars.
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October 2023 by amber hagan
I have been here for 7 years and watched it get worse and worse. They lie and make it almost impossible to get anything done. I had to throw a fit to get my apartment updated even. They updated my apartment and now my lease is up for renewal and I asked to transfer to a larger apartment and Iliana denied me because they just updated my 2 bedroom so oh well I need a bigger apartment. THEY CANT LEGALLY DENY ME FOR THAT! The spinning the office staff do to the tenants that have been here is awful. I pay my rent on time if not early and cause no issue. The pools haven’t been open in forever and the gym is pitiful for as much as they r charging for outdated apartments with bad customer service and reviews. My car is all scratched up from the kids not caring and parents not watching kids. The buzzers don’t work so don’t expect security. The washers and dryers don’t work but want to keep upping the price. Cars constantly being broken into, stolen! Kids running through hall ways and being disrespectful kicking doors. Until things noticeably chance don’t move here. I will say Natasha and Sara have been a pleasure but they get stuck with all the bottom feeder work and it should be the other way around up there. Yes I am running away from here now and hope everyone stays away until they can get it together. I tried to call corporate and got no response either. Shame on Zidan Management and Candlewyck apartment maybe if we contact fair housing act and housing discrimination something will be done.
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October 2023 by Tynisha Page
The Office people are so rude and disrespectful. They have no customer service training nor manners. They all have attitudes and they act like they don’t want to fix anyone problems.We have had multiple car break in and kids breaking windows in apartment. We don’t have cameras and buzzards don’t work on doors nor do the locks work so anyone can walk in our building willingly. Candlewyck have a really bad pest problem (mice and Bats )The office people aren’t willing to take further action to help with these problems and it’s making Candlewyck the worst apartment in KalamazooI pay over 1600 a month and it’s not worth it.
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October 2023 by Jeanine Hampton
This is the worst apartment complex to live in, they don’t treat their employees or residents with any respect! When we moved in our apartment was a disaster, lights flickered we had a bad circuit breaker. Also a broken window, broken drawers in the kitchen and all closet doors were leaned against the wall! The air conditioning didn’t work either and they refused to replace it! This place was built in the seventies and nothing has been updated! Save your money and go anywhere else but here!
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September 2023 by Karissa Gilley
DO NOT MOVE HERE. do not bring your family here. This place is the worst place to live at. Everyday there’s something wrong with this trashy place. The buildings are so old. I’ve had so many things in my unit that need to be fixed and it’s been months and maintenance hasn’t done anything to help. I’ve contacted management a. Number of times. They tell us they will get maintenance to fix it, but weeks have gone by. Maintenance is LAZY!!!! They don’t know how to fix anything. My toilet has been broken ever since I’ve moved in here ( 3 months ago) this place is a JOKE!!!! I honestly feel like they want everything broke in your unit so when you move out they can try to charge you. Few weeks ago My AC unit went out on a Friday and I have a little baby.. they told us they don’t have emergency maintenance on the weekend and my husband demanded someone to do something and hours later they brought an AC unit that didn’t do ANYTHING but leak water all over our apartment floor. It was 80 degrees in my unit with a baby. My husbands dad brought an extra ac unit here and it worked way better than the apartments did. Everything here is OLD AND TRASHY! Cops are always here. Cars are always getting broken into. Windows get shattered. I absolutely will tell everyone I know and more about how HORRIBLE this place is. They do not deserve to even be open. Families get tricked into moving here and they get stuck. Don’t be that family I regret it So much.
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September 2023 by Veronica Laws
I have enjoyed living here for the last 2 years. Spacious apartments/hallways, and a diverse community of people. My building is quiet, and I have responsible neighbors. The office staff (Natasha and Sara) in particular have been very helpful and kind to me, they are making things better here!
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September 2023 by Tanya Hackworth
By far the worst place in the world to rent. They evicted myself with three kids for no solid reason after the 15 months of living there, with no remorse. Managment is terrible and not consistent.Theft is at an all time high and security is not an option. They do not care about the well-being of humans.Terrible terrible terrible place!
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August 2023 by America Jobs
I lived here for 2 years, and this apartment is run down. The apartment is giving a reward if residents give them 5 stars. Don't be a fool. I am so happy to get out of this place, and please stay far away as much as possible. The outlook may look nice, but the inside is as old as heck. In the winter, we didn't have hot water or any water 3 or 4 days straight up because the water heater was so old, and the power also went out several times. It's a ghetto place, and police come to this place often. I had my car break in once. I don't know what kind of residents live here and please find somewhere else to live.
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July 2023 by Laurin Weller
I have lived here for three years. Moved in during Covid and basically moved in without even seeing my apartment. Until this year this we’re mostly OK. Buildings are old but everyone seemed to be doing their best. Friendly families, lots of kids, and just generally a decent place to be. Starting this year I now don’t even feel safe here. I don’t feel as if my children are safe as there are children hurting other children outside and being extremely disrespectful to other people and to property. Things are broken constantly in the hallways, broken glass, emergency exit signs etc. Today all I wanted was to use the pool and yet again it’s closed with no notice on a 90 degree day. To say I am exhausted is an understatement.10/10 do NOt recommend living here.
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July 2023 by Mark White
We started looking for housing in this area back in March of 23, we viewed a few other places and were unhappy with what we saw for the price. My husband and I saw Candlewyck online, and instantly we were interested. We scheduled a viewing the following week, and Natasha followed up with me the next morning to confirm a few things and go over processes. They seem to have one of the best cost to sq ft comparison we've seen for the area. While I agree with some, for the cost, there are some improvements that can be made, but I dont think thats in the control of the local office. I believe the office is stretched pretty thin, and they are doing the best they can with the tools they are provided. I think i counted 4 office workers in there the last time I visited, and i know there are more than 450 units. Have a little patience, understand that you might not be the only person reaching out, and give them some time to make things happen. Overall it was one of the easiest moves Ive ever had and I would recommend this place to my family and friends.
