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July 2024 by Rob DeVille
July 21, 2024, my wife and I needed to call our roadside assistance. They set up a tow with Daly's Towing as the service provider at approximately 10:45 at night, the night of 7/21/24 with an arrival time of 60-90 minutes. After waiting just over two hours, we called our roadside assistant back, and updated them that we had not seen our service provider, so roadside called Dalys and were told that we were already picked up.
I informed roadside that we were not in fact picked up, and still stranded on the road. At this point its been three hours since we were told that we'd be picked up in 60-90 minutes, and roadside apologized and informed us that Dalys was dispatching a new truck to tow our vehicle that should arrive in 20 minutes.
After waiting 30 minutes without seeing a Dalys Tow Truck, my wife and I both tried to call Daly's number, and we both got voicemail. We eventually canceled the service, and called Brock Towing out of Plainwell, whom arrived within 25 minutes of the call.
Dalys never showed up. We couldn't reach them. We were told they told our insurance company they already picked us up. It felt like we were left out for 4 hours just for them to scam money from insurance.
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February 2023 by Denise Snyder
Didnt answer when i called
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February 2023 by john doe
Cannot get ahold of them
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July 2022 by B B
They arrived within 10 minutes and only charged 60.00 for a lockout. Very professional and efficient. I will definitely call them again, if needed. I did get a receipt.Service: Car lockouts
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May 2022 by Beth VanTuyle
They arrived within 10 minutes and only charged 60.00 for a lockout. Very professional and efficient. I will definitely call them again, if needed. I did get a receipt.
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May 2022 by Al u0026 Heather Mellon
Randy did an Amazing job! He said he would be there in 10mins and he was! The job was done before my daughter could get her money out of her purse. Professional, friendly, fast service with an overall great experience to a stressful situation. Thank you Randy!
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May 2022 by Al & Heather Mellon
Randy did an Amazing job! He said he would be there in 10mins and he was! The job was done before my daughter could get her money out of her purse. Professional, friendly, fast service with an overall great experience to a stressful situation. Thank you Randy!Service: Car lockouts
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October 2021 by Michael Shanes
Thank you so much for helping me and willing to work with me when I was low on money
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October 2021 by Brittany jyton
Randy was super sweet good guy went beyond my expectations will definitely be using gf them again
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October 2021 by Sophia Whiteman
Locked my keys in my car, this was the first place that popped up on Google. Daly was to my car within 20 minutes after my call, and unlocked the doors in under 1 minute. Great, professional service and very kind and personable. Highly recommend!
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October 2021 by NanaGG89
That were the most reasonable and friendly service I found! I was calling around and either the other services were too pricey or unavailable when we needed the assistance. Great timely \u0026 friendly service at a reasonable price!???
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June 2021 by Adam Redmond
I accidentally locked the keys in my van, I wasgetting ready to leave for work before I noticed they were on the floorboard. I went calling down the list ,they answered promptly and I explained the situation , 20 minutes later be shows up and swiftly opens the vehicle.He was very fast, reliable, and affordable.I give them 10/10 all the way around.Service: Car lockouts
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March 2021 by Aron Chubb
Called and got a recorded message with their new number. Called the new number and it went to a voicemail box that was not set up yet. How do they stay in business?
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October 2019 by Allyson Burns
Really helped me out at work. I deliver for Jimmy John's and accidently locked myself out of my car. They came out asap and got me into my car in moments. Really nice professionals.
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October 2019 by Rosalind Goodale
Awesome service