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September 2023 by Gwendolyn Pence
I went to drake auto this morning, they overexceed my expectations, worked with me and answered all my questions and did it with patience a professionalism!! I would highly recommend this place to everyone!!!
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November 2022 by Maty Diop
PLEASE GO SOMEWHERE ELSE IF YOU NEED YOUR CAR FIXED. I PAID THIS MAN 120 & HE DID NOTHING TO FIX MY CAR. IT BROKE DOWN TO
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August 2022 by Komal K.
I went to this place to check what went wrong with my air conditioner. I put a new compressor a few months ago and there was a part missing because of which the air conditioner was not working. I called this place and the guy said he could fix it, so I went to this place immediately. When I went there, he said, it will take $75 to put that part and he said there is very less chance that it will work. I decided that I do not want to continue with the work because the guy acted weird and fishy. When I was about to leave the guy asked me to pay $25 which he did not ask for or tell me about when I called him or even when I went there. But I took out my card and as I was about to hand it to him, he said they do not take cards. I did not have the cash so he said I can go next door and use the ATM. I did not have my credit card pin set up which is why I told him I cannot take out the cash from the ATM and then he said he cannot release my car without $25. Luckily my mom was outside waiting for me, and she had $20 so I came inside and gave him $20 and asked for my car keys and he refused. I asked him why he did not tell me they don't accept cards the moment I entered that place. He said it is written on the piece of paper at the front desk. When I asked him to show me, he pointed out the paper where it said, "no checks". When I pointed out that it says no checks, not no credit cards, he reacted and said you are the worse. Further, he argued for the next 20 mins and wanted me to call someone to bring $5 more so that he can release my car. I had to call my brother to get the $5 so that this guy can give me my car keys back. This place is a trap, and they want to rip you off. This guy did not do any work to my car and barely spent 5 mins and he lied. I would say NEVER GO TO THIS PLACE. They are very unethical and are very unsafe because they will not release your car. So, if you are ever in a desperate situation go there, and make sure you keep your car keys with you all the time.
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May 2022 by Tye Tazmania
Super nice guy, very helpful and he even took off the price a little.*He only takes cash though, just a heads up*
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April 2022 by Unruly Foxy
Bought a car from James at Drake Auto and I absolutely love it. The process was super quick. I bought the car on Feb 14th and had it for two days and sprang a really nasty oil leak. Took it back and they fixed what they thought was wrong. Got it back. And couple days go by and my oil was leaking again. About 2 quarts every couple days. At this point I was frustrated and really upset that I had spent 6k on a car that kept leaking oil like a faucet. Fast forward another two weeks and two more trips back to the dealership they worked with me and got the car fixed. No more leaking and super professional. Never charged me for any of the services even though I bought the car used and “as is”. I’m happy that James worked with me, even offering me other vehicles on his lot if they were not able to fix the one I fell in love with. Overall I believe I paid a fair price. And I appreciate how helpful they were with getting the car completely fixed for me.
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December 2021 by Sarah Zamenski
My heat stopped working this afternoon. My usual shop was closed until Monday, and the dealership didn't have any openings until December. I called and asked if I could drop my car off, thinking I'd have to wait until Monday for an inspection since it was only a couple hours before they closed. A nice gentleman got me in right away and told me it was just low on coolant. I was due for an oil change as well, so he offered to change the oil and refill the coolant. Then he advised they are cash-only and told me there is an ATM next door. That was a bit surprising, but I'm glad he told me before the work was done, just in case I didn't have enough in my account. He was really friendly. I wish I knew his name. Thank you so much for getting me in so quickly! I really appreciate it. :)Service: Oil change
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November 2021 by Stephanie Rasmussen
My first time at a car dealership and the process and experience has been so easy and straightforward. Thank you so much to every one at j.d byriders auto, huge thank you to Marcus couldn't have been more helpful. I appreciate everything.
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October 2021 by Aricka K.
Bought my first car here a few weeks ago. It was a great deal and super easy and quick process. I'd definitely recommend them
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October 2021 by Ashley T.
I would not recommend this shop mainly because I took my car to the owner twice and he did not repair my car correctly the first time but charged me and absurd amount of money. The second time, he charged me a decent price but my car began to make a noise after he repaired it. He claimed that it needed another repair after saying that he finished the job. I would not recommend this shop because the owner is very money hungry and lacks customer service skills.
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June 2021 by Reynardo Dixon
Awesome service good place
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December 2020 by christian strachan
He estimated 4 hours, my brakes were done in 2!! Super good location and the owner is very nice. I will go back and I recommend giving him a call before going elsewhere.
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December 2020 by Amber Stilson
This was definitely the most positive car buying experience I’ve ever had. I felt like I got a good deal and everyone was kind and helpful.
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December 2020 by Diane Sweetland
I wasn't impressed. Won't go again.
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November 2020 by Jackson M.
I’m a college kid who relies heavily on his car. When my axle broke (in half), Drake auto not only fixed it, but they did so in about a quarter of the time it takes other places, and for a competitive price.
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August 2020 by Katya Campbell
I just bought my second car from here I took it directly to my personal mechanic he said I got a amazing deal every single part of the car was in great condition, James the owner is reasonable and honest very friendly! I will be back for future business for sure!