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January 2024 by Marie De Rouen
First time I visited the store I was looking to Upcycle some bed sheets. Did not find what I was looking for but found a suitable substitute. Staff was friendly, overall a good visit. However the next time I went in, I was followed around the store by a woman who eventually tailed me to the check-out line with nothing in her hands. Almost at the counter, she picked up a hideous metal scarab beetle figurine, and continued waiting behind me (oh, she rushed to get directly behind me in line too). As I was called up to the register, she simply vanished, the beetle put back on a shelf, the woman, no where to be seen. I am a woman of color, and this happens to me more than I like to recognize. But this visit, I was in the store to get business attire clothing with my 2 daughters and infant grandson. My youngest just had landed her first professional (adult) job. Needless to say, I was furious! Everything we picked up, tried on, or just looked at, either went into the shopping cart or back on the shelf/ rack. It does not feel good to be profiled because of the way you look.
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January 2024 by Michael D.
No mens section. Poor layout
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January 2024 by Brigene
I wish the stuff was less expensive for people who are struggling, since it's all given to them. But at least they employ a number of people.
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January 2024 by Jessica Goodrode
Cashier was rude when I said no thankyou to rounding up. He tossed my reciept on the counter and then turned around and walked away. Didn't say thankyou, have a good day, or anything!
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December 2023 by Mandy Frazier
Well organized for the most part. Prices are reasonable. It was surprisingly crowded for a Wednesday afternoon. Employees were not friendly.
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December 2023 by Tiffany Austin
Overpriced for other people's used stuff they got for free. Then try to get more money from customers by asking to round their total up. I really don't like Goodwill anymore.
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November 2023 by Sophia Bleeker
The prices here are insanity. I’m not longer shopping at goodwill. It is so expensive now. Sometimes I find items that are more expensive here than new in store. Absolutely ridiculous
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August 2023 by Torri
Went today after not going for a while and prices were really good this time. The lady with black hair at checkout was nice :)
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August 2023 by wierdawgg
It is a large second hand store with a large selection of clothing. Clothes are organized by category and then by size and pretty simple to locate. Also a diverse selection of electronic items. I was surprised by the large actual furniture selection.
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August 2023 by Daniel B.
Occasionally there are some cool finds in here but the pricing has gotten outrageous. If I'm going to goodwill it's so that I don't have to spend over $100 on an end table. This seems to be a reoccurring issue with Kalamazoo Goodwills.
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June 2023 by s. lu
They stop taking donations on Wednesdays. Last donations of day is 4pm&Their staff are rude ?!
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March 2023 by Andrea Ellul
Prices are as high or higher than retail stores for used worn clothing and items. No daily specials as most other goodwills do
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February 2023 by Christine Byrd
It's getting to be ridiculously expensive. However, they reopened their changing rooms so you can actually see if things fit. They also usually have decent furniture at fair prices.
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February 2023 by Sunday Brizendine
Could not believe $50 for a pair of winter boots..will not be back..Macy's clearance racks..n New one's cheaper..
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October 2022 by C. Moore GIass
Goodwill is a great place to hunt for your Halloween costume, whether you're looking for a Day of the Dead mask or a Melania meets Dorothy ensemble. It's also a reliable go-to for Holiday swag. Whether it be Christmas or Easter or Halloween. You'd pay more than double for the home decor type of items in craft stores run by Freddy K and his Cruella minions... It's a win-win- save money and maintain your morals ...
