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February 2024 by Jaybee Haas
We seen Asia a few weeks ago and she was super unprofessional made it known she was a brand new employee. We feel like she screwed up somewhere but can't prove how. Next year we will be returning too H & R block because Jackson Hewitt just didn't meet my expectations for customer service.
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February 2021 by B Doe
I will never, NEVER set foot into another Jackson Hewitt. This is my first and last experience. My appointment time was for Fri. @2pm I didn’t leave until 4pm so I could rush to get my kids. My tax person not only was cussing every other word she stopped doing my taxes to finish the person before me beyond unprofessional! I then had to leave to rush to get my kids and having to pay my daycare an hr of overtime. I had to call several times to see what was going on and why my taxes still weren’t done 2 days later she calls me and tells me to meet her at another store to sign and they charged me $600 to do the simplest filing with all the head ache and not knowing what the heck she was doing I practically did them for her and to get charged this much you’re out of your mind! Complete joke and rip off save yourself the stress of these unprofessional tax people and go somewhere else!! Jackson Hewitt I pray you are shut down!
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March 2020 by Jennifer Peel
Got a 2 only cause I am feeling nice. Ok so we set an appt for 3:15 and we were not seen until 4:30. They only had 1 person in the office. Second and this is the biggie and why we are not coming back again next year, they charged us over 600.00 to prepare, and file our taxes. Nothing abnormal about our taxes, but the price was way too high.