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April 2024 by Paula Handler
Ever since they closed the dinning room at store 13014 the service and the quality has gone WAY downhill. Not only is my order wrong half the time, but it takes almost 20 minutes to get through the line no matter if there is one car in front of me or 6. Several times I have waited an excessive amount of time to even have my order taken when I was the only one in the drive through. If you are going to close the indoor, then the service should reflect that you have enough competent staff to run the drive thru!
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April 2024 by Howard Downard
The coffee is so baller and the food is my kzoo Ave is were its at
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April 2024 by J Hawk
This is by far the Work McDonald’s in Kalamazoo. Even when there is no one in line, they take all day to make the food then when you finally get it, it’s cold. Tell someone about it and they have an attitude when it’s time to fix it. It’s not my fault they made bad life choices and have to work at fast food. I just want the food that I paid for to be hot when it’s time to eat.
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April 2024 by Lazaro Calvillo
I bought 4 burgers and came home and only the bread was wrapped with the paper nothing inside. No meat,lettuce Nothing!!!!. The staff always look like if their are on drugs, they can barely see and give out the food out. This business should be close or check by human health department!.
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April 2024 by Wali Khan
No access to bathrooms even though you paid for food. How are you supposed to wash your hands before and after. Table tents were not on the machines and employees, two ladies one larger and the other skinny ignored people and me and were really rude to customers. Food had a piece of hair in it too. An employee sternly said “no bathrooms” even though the sign said you can use it if you spent money there.All in all very angry about the food and inability to wash your hands lol no wonder everything in there is dirty and greasy. Should be ashamed lol
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April 2024 by arshid pandit
Worst customer service.
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April 2024 by georgina marcy
The only thing that suck is that they close the inside tooooo early...
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April 2024 by Ben Chaffin
Sprite tasted like soap. Not sure what to think about it.Quick service
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March 2024 by Corey Swizzlez
I wish I could give this a no star. They forgot my sauce for the chicken nuggets and some how forgot a hamburger patty on my big Mac. How do you forget a patty on a big mac. Do yourself a favor and don't go to this location.
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March 2024 by A B
This is absurd this McDonald's location has been closed for one whole month and is rude rude about me picking up my food someone else picked up my food I'm running with that story right there stop playing with me y'all
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March 2024 by Jakob D
Hours said open till 4:00am and I wanted to get food and came on at 8:54pm and was escorted out being told “I need to ask you to leave we are closed”…. How am I suppose to give a good review of the food if I am beitn refused service of being sold food?. Also possibly of employees doing
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March 2024 by Brian Hoover
Half drink menu not available.
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March 2024 by Mr. TruthPills
Worst McDonald's you'll ever find. They intentionally lock the lobby during their scheduled business hours. You go thru the drive thru and get the run around too. When I told them NVM and that they suck, I got ketchup packets thrown at me as I walked away. These places is a toxic stain on Kalamazoo. The owner of this franchise knows , and avoids responsibility, therefor he should be sued
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March 2024 by DrWooTanYu
Really tried avoiding giving a bad review and tried so many times to get even NORMAL service but serious out of 10 times giving this place a shot only 1 SINGLE time was I treated like a decent human being or with any respect or even NOTICED standing their. Truly THE WORST McDonald's on the planet it has to be hands down.
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March 2024 by Charles Knowles
Worse sweet tea ever, employee smoking a blunt right outside the door, they denied a homeless person wanting food and lobby is closed but should be open at 6:30 pm. Management needs to step in. This location is the worst!!!
