Metro
TransportationHours:
530 N Rose St, Kalamazoo MI 49007 Hours
Wednesday
6:15AM - 10:15PM
About Metro
Metro is a public transit provider in Kalamazoo County, offering fixed-route buses within the urban area and Metro Connect's curb-to-curb service countywide, including to the VA Hospital in Battle Creek. They also offer Metro Link microtransit services with same-day connections to fixed-route buses. Popular destinations include Western Michigan University, Kalamazoo Valley Community College, and local hospitals. Customers appreciate the helpful and friendly drivers, as well as the phone staff. The service is described as a "life and appointment saver," with buses being on time and drivers going above and beyond, especially during inclement weather. However, there have been some negative experiences with a particular driver, and occasional issues with seating. Overall, Metro is seen as a dependable and affordable transit option for the community.
Most Recent Reviews
June 2025
Thank you so much to Tyrone my driver for all your help getting me from work today you are a blessed soul with a beautiful spirit thank you for the talk & the time & help with utilizing services for the first time thank you for a friendly & safe trip back home good looking out
March 2024
Lost my car during the BIG Freeze of Jan 2024. Metro Connect has been a life and appointment saver. It gets me to and from my appointments and the drivers are helpful and friendly. So is their phone staff.
January 2024
Best driver(s) ever!!! Imagine many vehicles being stuck in a snow storm southbound on Westnedge Hill...my driver was calm, creative and courageous. Help was on the way but he worked some miracles and we forged ahead to pick up more passengers. Thank you for going above and beyond and keeping your cool.
More Comments(67)
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