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November 2025 by Isaac Gone
If I could do 0 stars I would.
Hello everybody, I recently took my car to the muffler man to get an leak fixed on an aftermarket exhaust I put on. I decided id pay someone to fix it instead of monkeying with it anymore. Sad to say I shouldn’t have, not even a day after leaving the shop I hop on the highway and hear some light rattling noise then later in the evening the repair totally gave out.
I paid $120 to get that fixed, just to be ripped off. They said they were going to put a new gasket on that they were getting from a local parts store but instead they just used hi temp silicone. So i was charged 20 in parts expecting a gasket to be put on & that never happened.
I took two hours off work the other day hoping that would give me time to get there and get things resolved, I get there and they want to say that they couldn’t find the right gasket because it was aftermarket and that id have to leave the car there to wait for them to order it. (could have said that in the beginning. I told them I put an aftermarket exhaust on myself, before we even agree to start the job) I ask to speak to the manager at 3:30 and they close around 5:30 and they want to say it's late and he's not there. So they expect me to take more time from work to show up with the car to possibly resolve my issue. Im beyond irritated and just fed up. They did a hack job on the car, took the acetylene torch to my nice stainless hardware and melted it all up, the hardware wasn’t even close to corroded. Id hate to lose my $120 but i already lost more by taking 2 hours off work. I'm honestly not sure what to do, just take the loss? I can't take another day off work I'd be paying double for this repair.
I end up calling the manager and instead of working with me and my schedule possibly setting up a dedicated time for my vehicle to be in there, he says well it's first come first serve and that me working when they are open is not his fault, which is fine but at least let me schedule a time to get things done.
I literally lost money on this, sad reality but if you want something done go to an actual mechanic.
1/300
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November 2025 by Carolyn
They got me right in and got the job done. But the customer service is not consistent across all
customers. I heard Jimmy tell a customer right before me he did not charge them for an alignment. Yet, did not budge on his pricing for my service even though they told me two different prices on the phone and in person something similar happened in January when I came but I gave them the benefit of the doubt.
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October 2025 by Abel
Fast, great work, and great price.
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October 2025 by José Montoya
Horrible welding skills
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October 2025 by Ray Velez-Sanchez
they did full exhaust on my 1995 chevy truck with flowmaster 40 series and dual chrome tips 2 years ago and my truck still sounds amazing and people love the tone. i'm def coming back this coming up weeks to do my car next, highly recommend. price wasn't bad.
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October 2025 by Caiman Best
Best muffler shop in town, did exactly what I asked and gave a fantastic price. I couldn’t be more satisfied with my visit here and the staff are fantastic! Would recommend to anyone looking to get work done, you will be in good hands. Thank you!!
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August 2025 by Gino Sapino
Best service best prices. We got 3 separate quotes on front and rear brakes. Jeremy beat them both by around 30%.
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July 2025 by Velma Block
Absolutely phenomenal! I have been taking my car here for the last year they are kind and remember me by name which isn't heard of these days. The work they do is A++ also!! Do yourself a favor and keep them in mind when your car needs something done.
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July 2025 by Deborah Brower
⭐ 1 Star
We brought our car in for a routine oil change and also asked the shop to check out a loud banging noise coming from the rear of the car. We specifically described it as sounding like someone hitting metal with a hammer.
They told us it was just the plastic bumper being loose. My husband politely asked them to double-check because the sound didn’t line up with that explanation. After taking another look, they insisted again it was just the bumper.
Not even 10 miles down the road, the CV axle completely gave out—clearly the actual issue that they missed.
This kind of oversight is not only frustrating, it’s dangerous. If you’re looking for a shop that takes concerns seriously and actually diagnoses problems accurately, I’d recommend going elsewhere. This was a disappointing and costly experience that could have been avoided if they had done a more thorough inspection
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July 2025 by Lucy Lightning
This is my second time coming to muffler Man on Riverview drive and getting messed over. They are very unprofessional and they get you out your money. Thursday got me for 375 and today they got me for $100 for a front end alignment which was not done. I returned back to muffler Man and you going to tell me to get some new tires. I got brand new tires already so why should I do it again. I will never visit them again for any kind of work. The man going to tell me to come back Monday but you got my money today. I need to call the Business bureau on them come Monday
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July 2025 by Gloria Harrison
Poor service. Women stay away from this place. They will over charge women and staff is disrespectful.
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August 2024 by Rock Sturges
Great service!! They got me in the same day and fixed my muffler problem. I thought the price the quoted for the job was fair.
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July 2024 by Alissa Wiers
My car got extremely loud and I checked underneath to see that my exhaust had rusted and broke off. I called them and they got me in that same day! Fixed it the next morning and was done with my car before noon. I am highly satisfied and will definitely be coming back! I appreciate their service so much!
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July 2024 by Mr. TruthPills
Quick service, hard workers!
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July 2024 by Al W
Highly recommend. 2014 Ford Edge
