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April 2024 by Isaiah G.
We found this place on yelp so we stop by. This place is a step up from your basic thrift store. It's set up really nice. Really nice displays and the quality was really good. All the clothes are well organized and well priced. I purchased an instant camera for $15 with the case. My son got a few coloring books. Overall a great store to shop at.
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December 2023 by Jon B.
This used to be one of best places to go to find deals that you were happy to find. Over the last year or so inflation has affected free stuff to a staggering degree. I used to go to this place several times a month and I'm no longer willing to even walk through the door. No longer a Thrift store. Period!
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June 2023 by Emma Kenward
I used to love shopping at this thrift store prior to the management change in early 2023.A recent example - I found two lamps on the floor with a price tag (4.98) on each lamp and brought them to check out. I was told the price was inaccurate and the items were actually 3x more than what the tag showed. This is one of my biggest thrifting pet peeves and is (in my opinion) unprofessional and greedy. I would have considered the higher price had the employee marked it at 14.98 originally. As an employee/owner, stick to what the tag says and cut your losses.
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May 2023 by J Lee
Used to be my favorite thrift store; no longer will be buying or donating here.Back when this store was "Nu Way," it was my absolute favorite thrift store in Kalamazoo. It was filled with racks of vintage, quality clothing for cheap prices. As a student on a budget, it was worth the time to dig and find treasure. I would regularly donate my unwanted valuables as well because I felt that this was the best store to give back to the thrifting ecosystem. Since the rebrand, those racks are gone and the prices have shot up. You can literally see the old prices marked out and replaced with new prices 5-8x higher! The manager seems to rationalize the new prices by looking at comparison prices of brand new items online - which means that this is no longer a *thrift* store, it is a *resale* store. Personally, I won't be visiting this store or donating here in the future.
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May 2023 by Kazoo
Pleasant staff and atmosphere... however this isn't a thrift store anymore. It's a boutique shop. The few things I saw that interested me were priced Higher than Ebay!! When i go into a shop like this and they have done some research on items, I would expect the management to price things slightly lower than ebay averages. This used to be one of my favorite thrift shops until the recent remodel.
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March 2023 by Becca G.
This used to be my favorite thrift store in town. They always had the coolest treasures at really affordable prices; a true thrift gem! But over the past year or so they've jacked up the prices considerably. I've seen old, plain, damaged sweatshirts (like majorly noticeable stains or holes) for $6 or $7. A set of three plain bowls for $50. Old coats for upwards of $20. Personally I think that's ridiculous. Most people go to thrift stores to save money, not to spend basically the same amount as they would at TJ Maxx or the clearance section at any chain store for things that are used. I wouldn't write New Way off entirely, I've still had a few decent finds where the prices weren't totally crazy. Unfortunately, New Way is not what it used to be, and you're probably better off going to the Salvation Army if you want a deal.
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March 2023 by Jess' Jackpot Journey
Easily the HIGHEST priced thrift store in the area and probably 3 surrounding counties if not more. $39.98 & $29.98 for USED Teva Sandals!? Seriously!?!?!? $25 for USED crocs!? $75 for a Denim hard rock jacket!? I almost had to ask if this was a joke, but refrained. How do they make money & stay opened? A THRIFT Store Serves 2 Markets of people - People who Literally CAN'T afford things and people who resell. I don't see this organization serving anyone. NU Way can Keep their things or try to list online where they still WON'T sell for those prices. Makes me want to write the owners. Their prices are SHAMEFUL. Truly yours from someone who spends hundreds of dollars at thrift stores each week. My thrifting friends agree. We WON'T be back
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March 2023 by Lisa Duncan
I LOVE NEW WAY!! I love how I can get gently used items for a third of the price new. From the name brand purses to the name brand clothing AMAZING!! Some clothing pieces still have original tags on them❣️The store is clean, fresh, and the staff is friendly. Furniture and home decor too is beautiful! The biggest bonus is it's going back into our local community Youth For Christ! AMAZING ?
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March 2023 by Amanda Silber
While I did find some amazing things… this place is a pretty pricey for the quality of items. $4.98 for an old stained infants piece of clothing? Goodwill only charges $1.99 for infant pieces. I guess it’s hit or miss but I do think if they lowered their prices they would sell more.
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January 2023 by Vinny idol
Recently bought a $50 recliner for my father that was inadvertently picked up by someone else -soon as Jason found out about the mishap, he went above and beyond customer service/ appreciation reproach and replaced the $50 cloth recliner with a oversized $150 leather recliner with NO additional charge. My dad was very satisfied as well as impressed -not because of the obvious price difference but the true humanitarian act from person to person instead of salesman to customer.P.S my dad slept in this chair for 2 nights
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January 2023 by 0000 0.
Please remove the name Thrift as the prices are very expensive. Why would anyone pay 50 dollars for a nylon lightweight carhart jacket, or 40 dollars for a non descript zip up cotton sweater? You can't call it thrift when it costs 90 percent of what new is, better off just buying new.
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November 2022 by Carly H.
love this place especially for christmas decorations! they are fairly priced and you never know what you're gonna find :)
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October 2022 by Merton Bower
The new store is absolutely amazing! Everything is organized and easy to find-clothing, furniture, housewares, etc. I love the fact that New Way is anchored in the Youth For Christ organization. I had an experience with YFC at a young age and it changed my life forever. The fact that I am supporting an organization that does so much to help young people makes my heart happy. Good job, New Way YFC store, keep up the good work!!
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October 2022 by Nicky Bower
New way thrift is an amazing place that not only sells amazing finds but the staff there is lovely and ministers to others and shines Jesus in all they do! All the proceeds go towards Youth for Christ. It's a great thrift store that has the mission and heart of Jesus to serve others. It's ran by a great team that cares and honors eachother and leads one another to live a life that is following Christ. ❤️
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October 2022 by Jon Duncan
The staff was very helpful and cordial. 10 out of 10 will shop again
