Sackett's Fireplace LLC is a highly recommended business known for its excellent service and quality products in the fireplace and masonry industry. Customers praise the friendly and professional staff, with special mentions of the owner, who provides thorough explanations during consultations. The company excels in communication, keeping clients informed throughout the process, from showroom visits to installation. Many reviews highlight the meticulous installation process, with teams taking care to protect homes and ensure cleanliness. The staff is noted for being courteous, efficient, and knowledgeable about their products. Customers have expressed satisfaction with both the aesthetics and functionality of their new gas inserts and log fireplaces, appreciating the reasonable pricing and superior quality. Overall, Sackett's Fireplace LLC is recognized for its exceptional customer service, skilled workmanship, and a wide selection of fireplace options, making it a top choice for anyone looking to enhance their home with a fireplace or chimney service.
A friend recommended this company to me and I couldn’t be happier with the job they did. My chimney looks next to new after their cleaning service. Friendly, professional, and the quality of work is awesome. 10/10.
June 2025
Excellent communication and great customer service from the start when I visited the showroom through installation. The staff kept me informed on the status of my order and ease of scheduling installation of my new fireplace doors. I highly recommend this company as they carry superior products and excellent service.
May 2025
So happy with sacketts fireplace. They were professional and personable. Highly recommend them.
