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January 2024 by Mike F.
I was going here for years and the service and quality used to be good, now it's just terrible! I would not recommend to anyone.
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December 2023 by Coach J
Please don't waste your time. Go to another company. Its not worth the headache.
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December 2023 by Triste Thrash
My husband placed an order in august. Got told end of September when we should have gotten it that it would be mailed to us and they didn’t have it yet. Waited and waited and found out they never contacted us via email or phone to let us know that they never made our shirt and just refunded the money for it? Never ordering from here again. Looks like they have issues based on all of the other reviews. When I called about this there wasn’t an apology or explanation of why they did what they did and just a “that’s not my department” so here’s my review.
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December 2023 by Lex C.
This company does not pay its bills to its suppliers. From the looks of other reviews, their customer service is just as bad as their accounts payable.
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August 2023 by Heidi LaPlante
Beyond disappointed in the customer service and lack of urgency of a large order I placed 6 weeks ago. I called and emailed several times with zero response. When I finally got a hold of them there was no apology or concern about my order. Not to mention looking at others who got their orders - our main school color is not even correct. We are not neon orange. I would say stay away and look elsewhere - also I still don’t have my order!
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August 2023 by Reggie Walters
Best baseball glove selection around. Tons of deals
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June 2023 by Tammy Richards
I placed an order on 5/8 and notified on 5/22 that my order was ready. I went the next day to pick it up and my shirts were done but the jacket I also ordered was not done. The person that I spoke with stated that they were not done with my jacket yet but will ship it once it was done. It's now 6/10 and still no jacket. I have also called 3 different times and have been told that someone will call me back about it and nothing. Very disappointed with their customer service. I went there on Saturday hoping to actually talk to someone in person but the shop was not open, even thou their website and front door states that they are.
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June 2023 by Amber Bunce
We ordered $3000 worth of t shirts from this company. The prints were crooked, off center and very distorted. We attempted to resolve the issue and when my husband went into the store, the man asked my husband if ‘he wanted to go outside’ he had a terrible temper and threatened my husband about t shirts that they should have replaced. Terrible way to conduct business!
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March 2023 by Damenick Bottoms
Great to work with! Great prices, fast and awesome customer service.
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October 2022 by Kate DeHaan
Ordered two separate orders online. Received confirmation for both basically saying yes you paid and we have revived your order. Now almost a month later nothing. Can't ever get through by phone and emails go unanswered. So not only did we pay $130 for sweatshirts and a custom football bag we haven't got any of them for the football season. Which is why we ordered in the first place. I wouldn't order from here!
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June 2022 by Jeff Smalley
I called and then emailed photos of a shirt that I had a group of made a couple years ago for bowling.A salesman named Chris said sure it would be possible to get the same shirt.It was for a new team member. 2 weeks went by and I didn't hear anything, so I reached out again to Chris. He said oh it can take a couple weeks just to get the shirt. I said ok just let me know when you hear something. Again 2 weeks went by and again I had to reach out to Chris because he hadn't updated me at all. This time he said oh it should be done, the next afternoon, I heard nothing. I waited a week and finally gave up, he never had reached out to me. Emailed Chris to cancel my order and still to this day I have not heard from him.If you are looking for good customer service, I would say go somewhere else. Or if you need it in a hurry don't use T‐shirt Printing Plus!!!!!!
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January 2022 by Honest R.
I walked in to have some things made with a logo this store already had on file. the store didn't have any merchandise in the color I needed. I asked how long it would take and the owner had an attitude said 3 weeks. When I asked if I could purchase items for them to print I was told no that everyone is dealing with merchandise issues and I should just go elsewhere, the rudest management I have ever encountered and for absolutely no reason at all. I planned to spend 500+ on personal items. I would never ever ever recommend this place to anyone! If you need quality and good service DO NOT USE THIS BUSINESS
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December 2021 by Ashley S.
Horrible customer service . If you order anything and there is a issue you have 0 options your just out money. The last that "helped me" was just very rude. Could of saved myself a 20 min one way drive when I called explaining my issue if they would of just told me they wouldn't do anything to make it right.
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December 2021 by Jamie Spitzner
We have been using this company for 4 or 5 years. Every year there are issues with our orders but they always made it right fairly promptly. This year's order was messed up yet again and we've been waiting for more than 6 months for them to make it right and now they've also quit replying to emails. This will definitely be our last time dealing with this company.
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November 2021 by Carlie V.
I run a small business and T-shirt Printing Plus does all of my screen printing. They are super easy to work with, fast, and reliable. Andrew is my sales rep and he always goes above and beyond to make sure I get everything on time! Before going with T-Shirt Printing Plus I got quotes from 10 other stores.. they were the cheapest by far. Highly suggest!!
