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January 2024 by Brian Jenness
Omg you guys. Super easy. I had Christina Spencer. She helped me breeze right thu with a car payment. Portage Mich. if ya lucky. Happy trails. B
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December 2023 by Larry Caper
To whom it may concern: Leslie, she is an awesome person. My past experience with her has been great. She made me feel like I was part of the family. She went over and above. I can tell that she is a peoples person because, she took her time to make sure that, I the customer was taken care of, or should I say the family member? Whatever Blue Ox mission Statement is she is definitely on point. Leslie, thank you for being very professional and caring and taking your time to explain everything. Companies need more people like Leslie! I would definitely recommend friends and family to become members of Blue Ox. On a scale of one to 10. I would have to give her a 10. Have a great day!!
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December 2023 by Micheal
I was very pleased with my overall experience with Leslie Martin. I had to add an external account and Leslie was not only fast and thorough but she was polite and pleasant the entire time. She also followed up with me the following morning to complete the process. This customer focused attitude and attention to detail is why I love BlueOx Credit Union (Formally Bi-County).
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December 2023 by Maria Reeves
Hello... I spoke with Jody n she was very pleasant n helpful. I am impressed with her knowledgeable responses in relation to my questions. On a scale of 1 to 10 with 10 being excellent, I give her a 10!! Thank you Blue Ox n thank you Jody!! U represent the CU extremely well!! Happy Thanksgiving to everyone there!!
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December 2023 by Daniel Stillson
Leslie Martin was very helpful when I was locked out of my account after making a mistake with my Debit card. She was very understanding and professional and listen to my problem with the account. Leslie was able to get me back into my account in just a few minutes. I am very happy for the help she was to me. Thank you again.
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December 2023 by Judith Versalle
I called Blue Ox C.U. yesterday with a problem signing into my online account."Jodie" provided help. She was so kind and friendly...wanting to make sure everything was corrected & that I had the needed information. What a WONDERFUL employee! I'm hoping she is recognized for the friendly, exceptional service she provided me!Thank You!Judith Versalle
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December 2023 by Kristin Patrick
I called in with an issue with my account. Leslie Martin was super helpful! Advised me on how to file a dispute when I didn’t realize it was an option. She has helped me on multiple occasions. I’ve been a member for over 10 years and I believe she’s been with BlueOx ever since I’ve been banking with you.
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November 2023 by Chelle Ashbaugh
Leslie M.is hands down the best asset to Blue Ox. You know your experience is going to be amazing when you can hear a smile on the other line. I've had the pleasure of getting her twice and she handled my issue with care and she made me feel like I knew her for years. Thank you Leslie, you've got a customer for life!
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November 2023 by Cheryl Kurpas
I’ve had the pleasure of working with BlueOx Credit Union for several years now, they have always been very helpful. Today Leslie Martin camp to the rescue and quickly & efficiently stopped a scammers transaction from going through… Thank you Leslie! And thank you Blue Ox!
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November 2023 by Nelda Sheffield
Leslie has been a great help to me with my CDs. She has patience with me and walks me through the process. Blue Ox has a jewel in Leslie!!!
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June 2023 by Leslie Martin
BlueOxCu is a great choice for my Financial needs! Great Loan and CD rates with excellent employees who care about their members.
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June 2023 by Nathan Larochelle
The credit union itself may be fine, but don't trust their ATM hardware any farther than you can throw it.I tried to use their ATM for a Co-op credit union who does not have local branches or ATMs, and attempted to make a large cash deposit. After their drive-up ATM took an enormous amount of time counting the money I had put in, the screen advised me my transaction couldn't be completed, but did not give back the money or any kind of receipt. According to my bank, this ATM took my cash, and then reversed the transaction, keeping my money for itself. This has turned into a weeks-long ordeal with my bank now with me having to go back and forth regarding the deposit, because their drive thru ATM isn't maintained properly.
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May 2023 by Roxanne Dougherty
Jodi was fantastic at helping me with my questions and problem. So thankful for her help.
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March 2023 by Administrative Assistant
Leslie was wonderful. After several attempts to reach someone by phone, Leslie gave me a call back and not only solved my issue, she was able to tend to something I forgot to bring up when speaking to her. This was solved via text message. I'm very happy with the assistance Leslie provided!
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November 2022 by L D.
Treasure. Is definitely a treasure.Very helpful knowledgeable courteous kind.I would recommend blueox. To all my friends and family.What a treasure you are thank you so much for everything you've done.Looking forward to doing more business with you