-
January 2024 by Jordan Smith
Excellent staff and very helpful and respectful people! Thank you!
-
December 2023 by Sallie F.
My husband and I moved to Kalamazoo recently. Walgreen's is conveniently located near our home so we chose it as our pharmacy. We got so lucky. This is a wonderful pharmacy. First, great parking and easy in and out. Second, it is clean. I mean open spacious well lit and CLEAN! The associates are very well trained and have excellent customer skills at check out. They are friendly and helpful. In the Pharmacy area, the staff are knowledgeable and skillful. They take time to make sure you know about your medicaltion and answer all questions. They also seem to really enjoy working their and are a real team. Very respectful of customers and of each other. There is a great and easy to use drive through for prescriptions and they attend to those customers quickly. We are so grateful to Walgreens and to their dedication to customer service. You can always find an associate to help you in the aisles and at checkout. You never have to 'go searching' for staff. Thank you for a great pharmacy and store and for all the hard work that makes you so stellar and unique. The best.
-
November 2023 by Catherine Miller Loux
Terrible customer service and cocky young man as well. I'm moving all my prescriptions (as I just promised Eric) to another pharmacy. Too bad that yoing people today are not taught any manners!!
-
July 2023 by Danny Kilbourn
I work close and shop here often. Everyone that works at this location is so friendly and helpful. Excellent customer service!
-
May 2023 by Lesa Ehlert
I had to log in from a different account just so I could leave another bad review. the pharmacy is THAT bad. Nothing is ever ready. No one knows what is going on. The rest of the store is fine though.
-
May 2023 by Brenden Zyle
These workers are disgusting, vile, and inconsiderate of human needs. I arrived at 10:02, knowing full well they closed at 10:00. I sprinted there in need of emergency items. There were plenty of customers still shopping, so it would be very reasonable to let one last customer in. I asked if I could buy one item and leave. I could have been in and out BEFORE the other customers. They not only denied me service on emergency products, but had the audacity to call the cops on me!!!! Not once was I being unreasonable or forcing my way in. I simply asked if I could purchase my emergency products. I asked if someone else could purchase it for me on the way out, another reasonable request which was denied. A complete waste of my time, a complete waste of Police time, and a completely unreasonable stance taken by the employees. This place is a joke.
-
April 2023 by keyaira johnson
Workers very unprofessional cashier lady walks around no shoes & workers don’t know there policy they make Walgreens look bad as business I will never in my life go back if I could rate no stars I would
-
February 2023 by Sue B.
This store is located in a very nice neighborhood. I have noticed that it is not very well maintained. Just picked up an rx and their parking lot is full of garbage and inside the floors look like they have not been cleaned in ages. The drive thru pharmacy had been broken for months and no one seems to know when it will be fixed. I have used this pharmacy for years, but thinking of changing
-
February 2023 by Tanya Mazur
Ran to Walgreens westnedge for toilet paper...it was 11:45 and I knew they closed at midnight...but the doors were locked and 2 other cars were there...with people in them.
-
February 2023 by Janine Kzoo
This store is a mess. The parking lot is often not lit at night. The drive up window for prescriptions has not been open for three months. There is a sign on it that reads: technical difficulties. The store is dirty and I feel unsafe and will no longer go there even though it is less than six blocks from my home.
-
February 2023 by Janine Yancich
This store is a mess. The parking lot is often not lit at night. The drive up window for prescriptions has not been open for three months. There is a sign on it that reads: technical difficulties. The store is dirty and I feel unsafe and will no longer go there even though it is less than six blocks from my home.
-
October 2022 by Jim Miller
Absolutely filthy! Our Neighborhood deserves better. Trash everywhere, broken lights
-
September 2022 by Christian Immanuel (cb3)
run by chicken heads , no one in the store was even out of hs. placed an online order, waited an hour and a half before calling for updates. claimed they were "short staffed" lol just short brained. ONE item in my order was unavailable, so i asked to cancel the one item , Andrea said she would cancel just the one item, then disappeared, came back with an attitude and said "i cancelled your order IS THERE SOMETHING YOU NEED??"its not a hard job to do, if you have a problem doing it, quit...
-
September 2022 by Alex Campbell
Normally we shop at Walgreens on west main due to being closer to home and we are REGULAR shoppers. well we happen to be on this side of town and wanted to stop and get drinks and snacks, so we decided to stop at this one. Not even 1 min of browsing and being in the store the lady at the register yells at my friend that she “needs to keep her backpack up front” 1. It’s not even a backpack, it’s a larger purse in the shape of a tiny backpack. 2. She has ALL of her personal belongings in there including her wallet, phone, keys, etc. we don’t know the lady’s that work up there. They could’ve easily gone through her stuff, hentz as to why we don’t feel comfortable leaving our things in my car because my car has been broken into before. Needless to say I told the lady that she wil not be putting anything up front as that is her purse and that’s like asking to leave her purse up front. Excuse me like what? Absolutely not. I don’t feel where they felt they had the right to even say that, and my friend is also black I might add. They also continued to follow us around so I said get your drinks and we will take our money elsewhere. So we drove all the way to the other side of town to our normal Walgreens. And we will continue to spend our money here. Get your crew in check.
-
September 2022 by Daniel Crawford
A bathroom is a decent and basic amenity for your customers. Putting a lock on the bathrooms might make things slightly more convenient for your employeees, but it’s a severe annoyance to customers.