-
November 2025 by Michael Upston
Had several thousand dollars of work done. Had to take it back for adjustment
-
November 2025 by Meggin Verduzco
This team is fantastic. We bring our family cars here for maintenance regularly, but had an unexpected repair needed today. Alex and the team were able to get the repair done ( finding that the part was under warranty) saving us money while providing a speedy turn around. It is our daughter’s wedding week and we are happy to not have to manage being without a car! Cheers!
-
October 2025 by Mary Haring
Routine oil change! Wouldn’t go anywhere else.
-
September 2025 by Bradley
Alex gave me the most amazing price and service and works with people from all walks of life without judgement or anger. I would recommend his team for everything. I will be using his services for as long as needed.
-
August 2025 by Dennis Shirk
August 1-4 we were in Kalamazoo for a family gathering when our car had some serious engine problems. One of my fears is car problems in a city where I don't know a reliable repair shop. Fortunately, my sister-in-law recommended the place that works on her car - Walters Auto Service.
Excellent service is not the only great thing about Walters Auto Service. On a typically busy Monday morning, Alex was able to get our car in to diagnose the problem. He worked with our home-base repair shop to find they'd replaced the problematic part two months earlier and it should be still under warranty. He then worked with the warranty company to get our work done at no cost. Since the work was done for the previous owner, the warranty company denied payment. But this doesn't alter the fact that Alex spent his time to try and get us a warranty payment.
We appreciate the repairs were quickly completed and we were homeward bound. I was concerned we'd have to stay overnight but Walters Auto Service/Alex had us on our way only slightly behind our planned departure time.
This was done for strangers that suddenly asked/needed to be unexpectedly put in an already busy Monday schedule. So it is no surprise that while we waited for the problem diagnoses many repeat customers came in for regular maintenance service and scheduled the next maintenance.
Our huge, grateful thank you to Alex and all service members at Walters Auto Service. Both were part of an unscheduled maintenance need and got us on the road quickly.
-
June 2025 by Julia Lee
Absolutely loved everything about this place! The man I spoke to (I’m so sorry I forgot your name) was so incredibly kind and real with me! It was clean in there, nice soft music playing so the atmosphere is calming and on the quiet side if you are waiting. Comfortable seating with nice trays that attach to them if you need to work in a lap top or eat while you wait. I went in for a second opinion because I was scared into thinking I had so many more drastic and expensive issues by the Subaru Dealership in my area, but this man eased my anxieties and was honest with me.100% recommend this place, especially if you need a second opinion. Lesson learned, don’t go to a dealership for work on your car, go to Walter’s! Thank you again!
-
May 2025 by Zoe Nolton
Alex was a great help! Definitely will recommend this place to all my family and friends
-
April 2025 by Jac
Usually get us in pretty quick, excellent service, fair prices and quick turn around!
-
April 2025 by Sherry Malone
Very kind and professional. Had an expensive break, but they made it affordable for me. 5*
-
January 2025 by Todd Michael
Alex and the rest of the Walters Auto Service team did a great job on my 2014 GMC Terrain! They replaced brake packages on both front wheels, mounted a complete set of new spark plugs, performed a full safety inspection, warned me about serious problems with two of the tires (which I took over to Discount Tire on Stadium Drive the next day for four new tires), and patched a hole in the front muffler pipe near the engine, which was getting loud. I appreciated the advice they gave me about replacing the exhaust system. I just wanted to replace the mufflers and all the pipes. The team advised me to save my money because I still had life left in the exhaust system. I made an appointment, brought in the vehicle first thing in the morning, and they finished all this work the same day! Their prices were very fair. I happily recommend Walters!
-
January 2025 by Patrick Moody
I asked for a quote online, Alex got back to me in a timely manner with a reasonable price and answered all my questions. Looking forward to getting my vehicle fixed here in a couple of weeks
-
January 2025 by Don Puckett
Best in the business
-
January 2025 by Heidi Baird
I always, and I mean always, get great service here. And the prices are good.
-
December 2024 by Chip Conine
We definitely found our new car place. Very nice a courteous. They stayed in communication with me let me know step by step what they did and what there plans are to fix the issue. We will never take our car anywhere else.
-
September 2024 by Larry Talley
Professional and very friendly auto repair team
