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October 2023 by Ruth Gonzales
My salesperson was super nice my Jesus bless her n her family. Ms Chelsea ty u n God bless amen???
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October 2023 by Carol Aleman
Chelsie was very nice and knowledgeable when I called concerning an invoice she was able to look up my account and quickly answer my questions. Thanks Chelsie!
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September 2023 by Laura Jimenez-Bonney
While customer service is very good, it doesn’t change the fact that I have cockroaches in my unit!! The property manager never returned my call or if they did, they decided NOT to leave a message regarding viewing my infested unit. 2 weeks later after no return call…I called CS again! Their problem solving results in me removing my lock, then call them back so (who knows when or how long it will take) they put their lock on…and at some point will fumigate!! In the 2 wk span, they’ve ( ) multiplied and they claim they’re treating the whole bldg!! Good Luck with that!!?
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August 2023 by Megan kish
ROACHES! When we moved into the unit, before we had put any of the boxes in, we noticed a few roaches running around. Unfortunately we were not able to find a new place as we already had the stuff there and had to get out of our old apartment. When we moved into our new apartment, roaches were found in most of the boxes. I can only assume it was from the storage place as my last apartment we had never seen any.
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August 2023 by Jay Milam
Not a wonder someone made an attempt to break into my wife's unit. Just had the property manager yell at me for blocking people who were trying to tailgate in. Yes, I saw the two cars parked by the gate. Yes, I saw one person by the code box. They walked away as I approached. I parked my car and started a call to non-emergency dispatch because my last issue had no one on site. It's great to have a storage place care more about who makes a scene and less about their own security policies.
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August 2023 by charm mc
Very nice esthetic clean and orderly, but there is one major problem! They have a major issue with the gates which are completely automatic and no available local staff. In six months I’ve rented a storage unit here the gates has been put at-lease 5 times, one time being out for over a week. No staff no manual way to enter or exit. I operate a business and store my equipment here and Ive taken some major business losses for this very reason. I will be moving once the gate is repaired” again!
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August 2023 by Maggie Jonker
I was able to do everything online, which was very simple. The day after I signed the lease I got a call from Petrona who was very helpful in answering any of my questions.
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June 2023 by Elizabeth Sherer
Sonia was very helpful with the issues I was having. Also very friendly.
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June 2023 by Angela
We got rid of one of the units because the pricing it just getting ridiculously high. Called customer service to cancel our unit. Sharon was very helpful and personable.
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June 2023 by Jennifer Shultz
Sparebox makes renting a breeze! Customer service is fabulous, especially Shoyan!! All customer service agents should be like this!
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June 2023 by Philip Dietrich
Petrona helped me smooth the process of selling an item I had in my unit.
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June 2023 by RT
Andrew was very helpful, professional and kind. Give them a raise!
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April 2023 by Tamara Morris
Great place for storage. Good prices. Easy access. Tamoya is a great agent and very helpful.
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April 2023 by Danishia Buchanan
Leishae was very helpful with helping me process my payment, and was able to answer my questions! Thank you!
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April 2023 by Anonymous
Competitive pricing and providing a secure location appear to be important to this company. Customer service always promptly handles any request like O'Keeno did today!