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November 2023 by Danelle Drake
We've used Wenke in the past, so when it was time to choose flooring for a remodel, it was an easy choice to choose them again. They were super helpful in choosing the right flooring, and had great communication throughout the whole process. We love our new floor!
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November 2023 by Shakespeare's Pub Scott
Great work. Great communication.
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July 2023 by Gretchen
When I 1st used Wenke Flooring I was very well taken care of. The installer was professional, & moved my furnishings. He applied a water barrier, the job looked terrific. This time has been a disaster. I paid $4157.06, which included a $180 dollar move furniture charge. When the installer arrived the 1st time, he immediately took pictures, even inside my closets, (which I was not having anything done), I was then called by Logan Wenke. & told b/c my granddaughters toys were on the bed, & a guitar in my closet, they would not be doing the job until those & many other personal effects were removed, they could not even be left on the bed. I was called by Jennifer (their Estimator), I was told they would not be back, & I would not get my product, nor deposit back. I called Riley, she was fantastic. However, I then got a call from Logan Wenke, & told they would be back tomorrow to knock out the job. They sent 2 installers. They did complete 1 room, & laid down the flooring in the other, however, after they left, I inspected the 2nd room, to find out they did not finish it. When I called to find out what was up, I was told due to their mistake, they didn’t order enough quarter round, that they would be ordering more @ no charge to me. That is should be in the week of July 7th, & that they would possibly return the week of the 10th to finish. I informed them that I will not be moving my furniture again, since I’ve already paid $380 for this. I am a disabled senior, I live in a 55+ community.I’m really disheartened by this whole situation, & therefore will not recommend them. It’s better to go to Empire flooring, which hindsight is 20/20. I’m hoping any perspective clients see this in advance to help them be aware that if you choose this company that there is alot you will be doing in addition to paying for your job, moving expenses & temper mental installers.
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February 2023 by Grace Szabo
Gary's crew installed our carpet and they were so thoughtful and thorough. They made sure that we inspected each area and that it was to our satisfaction before they left. They cleaned up and were courteous. The transaction was smooth and the communication between all employees and us was great.
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February 2023 by John McNutt
They cleaned up and were courteous. The transaction was smooth and the communication between all employees and us was great.
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April 2022 by Nat Swanson
We had a simple and easy process for getting a heated tile floor installed in our sunroom. We're happy with the results!
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March 2022 by Sue Vrobel
Very Good Price and Jeff did a fantastic installation His 25 years of experience was obvious Very pleased with the whole Wenke experience.
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January 2022 by danger dork's ghost s
Rude sales people
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January 2022 by Mark P.
I submitted a one sentence question via their website, complete with all my contact information. They did not offer me the courtesy of a response. A business that can't handle the smallest of details, can not be entrusted with larger tasks. Needless to say, I will not be pursuing any further business with them. Other area dealers offer a superior customer experience.
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September 2021 by Bryan Vanlent
This is the horrible work that Wenke charges $20k for, and then refuse to fix.
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November 2020 by NICK SCOWLEY
I walked into Wenke Flooring with ready to make $9000 flooring order The sales woman told me I needed a mask. I informed her I was medically unable to wear a mask. She told me to stand outside on the sidewalk in the rain and wait for her. Wenke flooring blatantly violated Michigans mask mandate and discriminated against me. They did not seem to be helpful or want my business. Stay away from this store.
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November 2020 by micheal vanorder
Friendly and fast service.
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October 2020 by Marshall C.
This is the second time we used them for carpet, the first was our stairs going up to the second floor and the entire second floor and the second the stairs going down to the basement and a good portion of the basement. They are great to work with, very kind and their installers were great both times. Would recommend to anyone looking for carpet.
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July 2020 by Tom Sanders
Great customer service, worked with me to find the perfect tile for the perfect price. I drove all over kzoo looking and I couldn’t be happier with my experience here.6/5stars
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February 2020 by Calin Sferdean
We just had some work done in the kitchen, 5 stars from help to choose right tile to scheduling and installation. Jeff installed the tiles, excellent contractor, pleased with his work. Fair prices and high quality work. We will hire them again. They also stand behind their work.Thanks
