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December 2023 by Amy P
Great doctor, friendly staff, in and out quickly! Doctor really listens to ur concerns
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October 2023 by mikeroe penus
Dr. Cieslinski and the rest of the team are great, even though they were busy they worked efficiently to help us out, all with a big smile. If I could give you all more stars I would. Be well and see ya next year :)
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October 2023 by amie murphy
Manager was very helpful!’ Wasn’t able to get my contacts she made away to give me more time to pay.. Appreciate that
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September 2023 by Angela Jackson
Great Optometrist who is knowledgeable and caring. The customer service and efficiency are excellent!
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August 2023 by Elizabeth Rounds
All the staff was friendly and knowledgeable. The doctor answered all my questions and you could tell he had reviewed my chart prior to my appointment.
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August 2023 by Donna Potyrala
We just switched to this office and couldn't be happier. All of the staff were helpful and made it an enjoyable experience.
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June 2023 by Sanya Vitale
The doctor was great, but overall, I would say this place is overpriced and the front office lady is overbearing and loud.
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June 2023 by Gins (Gins)
The optician had an excellent manner of communicating and encouraged me to ask any further questions I might think of.
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May 2023 by Sydonie Stock
The staff was friendly and welcoming. There's a decent selection of glasses to choose from in store, but apparently you can't change your mind once you choose a frame. I called to cancel a couple hours after my appointment and they said they can't cancel. I'm bummed about that, but I can get through 1 year with glasses I like but don't love. They said they can change frames, but can't outright cancel an order, which I don't really understand, but ok. Other than that one policy/workflow process issue, I was very happy with everyone there and won't hesitate to go back.
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May 2023 by Sean Sawyer
The experience was very welcoming, fast, and professional. I was immediately greeted and given paperwork to fill out, then lead back for some eye images to be taken, then had my eyes tested. I wasn’t waiting for more than 5min between any of the stages of the process, and I had interesting discussions related to eye anatomy and what prescription numbers mean with the knowledgeable Dr. Cieslinski.
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May 2023 by Bekah Pearce
The staff was helpful and kind, and Dr Celinksi was very nice, good at what he does, and he answered all my questions. Highly recommend this practice!
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May 2023 by Sadie Vorva
Amazing service and fantastic staff. The optometrist was willing to explain everything to me and seemed super excited to!
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March 2023 by Long Vu
They were excellent and willing to stay back after hours to make sure I am satisfied with the glasses that I bought
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February 2023 by Jordan Spade
Dr. was very kind, thorough and genuinely interested in your eye health and comfort.The team was equally as kind and helpful. I have 2 vision insurances at current and they took the time to run both to determine which would save me more. Also worked with me to ensure my lenses would be delivered on time as I'm moving and in a bit of a time crunch. Everyone was lovely- highly recommend!
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February 2023 by Mia Glasgow
My exam with the doctor was great. I was told that my exam was covered by insurance but I paid $39 because of pictures. I was not told that would be extra or given an option to decline the pictures for the extra cost. I picked out frames and wanted transition lenses. I was not told that there were cheaper options and I did not know because this is the first time I purchased glasses. I was told the price was $899 after insurance and I thought that was expensive but again I didn’t really know because I’ve never had glasses. I paid for them and then I was able to see the itemized bill. I went to my car and decided I wanted to buy glasses somewhere else because I was being overcharged. I went back in the store and told them I changed my mind but I was told that they couldn’t do anything to stop the order. I’ve never heard anything like that before. Mainly I’m disappointed because I feel like I was given the most expensive option not knowing that there were cheaper options before I paid. I will never buy from pearle vision again. I think you’ll make more money in the long run by treating people better and going over all the options not just picking the most expensive and letting people believe it’s the only option. Real success is having customers return for your service again. Not by ripping people off. I feel I was taken advantage of because I knew nothing about purchasing glasses. Thank you for teaching me a lesson I will not soon forget and for making my first experience owning glasses a horrible one.
