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November 2023 by Tim Morin
Courteous and professional staff. Special thanks to Josh my service advisor. I waited on my initial service to my new F150 and everything went smooth.
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October 2023 by Renee McElheny
Doug in Service was absolutely great. I needed an update on my sync. The sync would not let them update using 4 different ways, he had to call the ford hot line, they decided it was time for a new unit. He called me to tell my part was in, set it up for the next day. I was in and out within a short time. Would definitely use Bill Marsh service ,Kalkaska again.
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October 2023 by Randall Webb
My wife and I had a excellent experience buying our new car at Bill Marsh Ford Kalkaska.Brandon was very professional and knowledgeable about our car also Todd Gasperini did a great job detailing or car. Thank You, Randy Webb
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September 2023 by bob hawkins
2018 F-150 KR 3.0 L DieselProblems were correctly diagnosed and repaired. Had to wait a few weeks for parts, but that seems to be endemic these days. When the parts were obtained, the repair was completed quickly. So far, after a few weeks, everything seems to be working fine. I would use Bill Marsh Ford Kalkaska again.
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August 2023 by Robert LaPorte
Bill Marsh staff were concerned with my satisfaction. Technicians wanted to make sure I understood how they were going to line up my truck. If they used their machine it would have scratched my wheels up. Tec wanted me to know beforehand, which I appreciated. I was so happy he showed me before he did the work.
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August 2023 by Jake Anderson
These guys are awesome. Gave me an excellent deal over the phone and sent videos of my vehicle and I drove 600 miles to get it and it was perfect. No surprises and a very easy crew to work with
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July 2023 by Chelsey Shafer
I had a wonderful experience working with Brandon Perryman at the Bill Marsh Ford Dealership in Kalkaska.He was kind smart very knowledgeable about cars and really funny.He treated us like a guest instead of just another customer and it became a personal experience I won’t forget.I wasn’t planning on buying a car that day but he showed me some really great cars and was able to show me exactly what I needed in my price range and not just trying to sell me the most expensive car on the lot.He was even so kind to talk with us and show us cars in the pouring rain!!!I was able to find a car I really wanted and could easily afford thanks to him.If you are looking for a funny easy going guy to work with when purchasing your next vehicle I would highly recommend Brandon Perryman. He gave us an A+++++ service all around.Keep up the good work Brandon and good luck with your new job!!! You rock!!!!
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July 2023 by David Van Horn
A friend of mine and myself came in July 26th with no expectation of purchasing a vehicle. We had the pleasure of meeting Brandon Perryman. He was very friendly, knowledgeable, and funny. He was able to answer all questions. I could tell he cared about us as customers and not just about the sale. On July 27th we returned to purchase a car. My friend is very pleased with the purchase. We would highly recommend Bill Marsh of Kalkaska and of course Brandon if you are in the market for a great car.
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July 2023 by Roxanne Vruggink
When I picked up my car, the paperwork stated the tires were at 36# all around. Not true….when I dropped off my vehicle the front were at 39 and the left rear 38 and right rear 36. When I picked my car up, it read 40 on the front tires(eek!), left rear 39 and right rear 38. So I’m almost positive there was no tire rotation that I paid for. Very frustrating. More so wondering what else was not completed.
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July 2023 by Mike McCrackin
Always a great experience at Bill Marsh Ford in Kalkaska. Very friendly always and get me in for work on my F-150 quickly. Saturday Doug Stanula did a great job getting me in and out on a timely fashion. Keep up the great work. I would highly recommend this organization.
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June 2023 by Andrew Sneed
I was in need of a car fast, and your team did an outstanding job on finding me the perfect vehicle. I would suggest Bill Marsh Ford to anyone looking for a vehicle, weather it be new or used!
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June 2023 by Zieneth Starr
Used car with point inspection failed on test drive. Assistant kept talking while driving, bluetooth connection issues, failed with 2 different phones. Made me wonder what else.
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June 2023 by Norman M
I had service specialist, Sarah for oil change. All specialist working there have been great to work with.
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May 2023 by Jonathon Van Ess
I highly recommend this place to buy a vehicle the staff is very nice and Carrie is an amazing sales representative very knowledgeable and very down to earth and doesn’t try to make you get something you don’t want. You can trust a ford! I love my new bronco!
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May 2023 by Regina Adams
Cary is awesome salesman, he went above an beyond of our pre-approval and found a better interest rate for us on our 2015 Dodge durango! We highly recommend Bill Marsh!
