The Rite Aid pharmacy in Kalkaska receives mixed reviews. Many customers praise the pharmacy staff as friendly, helpful, amazing, and knowledgeable, noting they are quick to solve problems and go out of their way to be helpful, even during challenging times. The service is described as fantastic, spectacular, and great, with efficient text message reminders for prescriptions. Wait times are considered fantastic. However, the store faces significant challenges. There are noted issues with inventory and an overabundance of stock. Some customers report frustrating experiences with prescription management, including incorrect doctor assignments and dependencies on the pharmacy for essential medications like insulin, which can sometimes lead to needing help from other stores. The process of returning items can also be difficult. Overall, while the pharmacy staff is frequently commended for their service, the store deals with operational inconsistencies affecting both the pharmacy and the sales floor.
I live near Detroit, Michigan, forgot my heart meds and they were fantastic on helping get enough to make it home.
June 2024
The Best Service from Stephanie in the pharmacy! You Rock!
May 2024
Monica was and is very Awesome. And Rite Aid Pharmacy is great too on there getting all my meds on time to the box of Lidicaine 5% back patches they text me when ready to pick up and they remind me my breath inhauler is due .
