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September 2025 by Aaron Booth
Bent the life out of my custom license plate, hope they’ll enjoy reimbursing me for the reorder
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July 2025 by Sarah Searles
Moved to the area 3 months ago. Already 3 packages cannot be found even with a tracking number and notice. Employees have twice told me to come back the next day to ask a different employee (displacing the responsibility) After reading the other reviews that go back for years I’m seriously considering a PO Box in another county where I work. :(
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April 2025 by Tom Reynolds
This is one of the least competent post offices I've ever had to work with, and I've worked with more than a few. I've had issues ranging from lost packages to them not updating my address information correctly to mail returned to sender as undeliverable when there was nothing wrong, time after time. They are unbelievably incompetent and totally unapologetic about it.
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February 2025 by Michael Gass
If you order from Amazon and it says shipped by USPS don't expect your packages to be delivered
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January 2025 by Dwen Bontrager
I don't understand all the negativity. Working understaffed and still getting it done. Brianna was very helpful on the phone. Thank you, team, for giving it your all. It's appreciated.
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December 2024 by Toni Sanchez
This is the worst post office customer service I have ever experienced. The pregnant lady is God awful rude and has no want to help or look for anyone's package. The other ladies as well have no want to do their jobs. Every one of my packages have been late. The packages say delivered to the post office but the women there don't sort packages for days.Then become very rude if you ask a question about your package. Like its an inconvenience, as if its not their job to sort and deliver packages. I believe they enjoy making people wait for their packages
USPS DO BETTER. HIRE PEOPLE WHO WANT TO WORK. This entire office needs AL NEW WORKERS!!!
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November 2024 by Wes S
Been having to go there while my post office is being repaired. People are helpful and friendly.
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August 2024 by Catherine
Not open on Saturday?!!!!!
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August 2024 by Er Reetz
Great service quick
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July 2024 by The Warrior Homesteader
If I could leave zero stars I would.
Watched the delivery driver zoom past our mailbox (we're one of the last ones on the route, as the driver enters our street and delivers as they exit) on a sunny spring day and then an hour later I got a "delivery address unaccessible" notice. Yeah, right!
Had a package from overseas be delivered and sit at the office for weeks without being notified. When I went to go get it after having to find out MYSELF that it had been delivered they told me it had already been returned to sender.
Five hours after I left the office it ACTUALLY went out the door, it was back there the whole time and they couldn't/wouldn't find it.
This office is a joke and I wouldn't trust them to deliver fake ballots.
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July 2024 by Lew Waite
Got a delivery attempted notice in my mailbox on Friday,which means my mailman thinks I'm burning up my gas to pickup the mail he won't come 1/4 mile to deliver. But expects me to drive 11 miles round trip to get. Well if they won't deliver my packages,that sorry excuse for a mailman who runs my route won't have to deliver anything. I'm done calling to complain. Deliver my stuff or return EVERYTHING you ever get for me again. You hillbillies.
Come and arrest me if you don't like it Buttercup. Bree told my wife they would bring it after holiday since the sub delivered a package on Saturday before. So my package sat there when THAT driver could have brought it delivering my wife's stuff. Here I am still waiting. Tammy too lazy to answer the phones OR do her job. Aren't ya Tammy??
So what's up Tammy?? Got an informed delivery attempted at 720 am . But I'vevalready called 10 times and STILL no answer. How can you have attempted to deliver a package at 7 but can't be bothered to answer? I'll tell ya. Because your lazy driver just marked it as attempted delivery and probably sent it back since you idiots have had it over a week. But delivered a different package to my porch the day after your challenged driver left a notice. How do you still have a job?
Oh. That's right. Your a Government employee...
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June 2024 by Janice Sue
Friendly, efficient service with a smile. Very comfortable environment.
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March 2024 by Ted Sinkler
Great service
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January 2024 by DARE ENTER
Im going to make a review once a month so people will forever know, this place should be sued and investigated.They steal packages, mark packages as delivered when they clearly arent, lose packages everyday.They cant read a map/address.They admit that they will put other peoples mail in other mailboxes (said we should check everyones mailbox)Ordered 3 packages from the same vendor and they only gave us 1 (all shipped together though?)I will never order anything online or anything around kalkaska.I hope the postmaster see’s this and investigates their employees and fires them.
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October 2023 by Misfit Meraki
How do you guys manage to lose my packages nearly every delivery and then manage to never be available at the front desk to answer a phone call. Christ.
