TEAM Wireless, a local Verizon Wireless Authorized Retailer in the Midwest, is dedicated to providing customers with the latest smartphones, tablets, and wireless accessories. They also offer full-service device repairs and are a WeBoost Authorized Retailer for signal amplifiers. Customers consistently praise the exceptional service at the Kalkaska location, highlighting staff members who go above and beyond to assist with phone issues and setup. Employees are described as kind, knowledgeable, and professional, making the experience pleasant and stress-free. Many customers recommend this store for its outstanding customer service and friendly atmosphere, emphasizing the team’s ability to understand and meet their wireless needs. Overall, TEAM Wireless is recognized for its commitment to helping customers and creating a welcoming environment.
Zach handled everything like a professional! He will definitely be my phone guy from now on! Thanks for helping me get a new contract and new phone!
August 2025
Kalkaska location was great. Zack went above and beyond to help with my phone situation. He was very helpful kind and knowledgeable. Highly recommend going to see him. Probably the best customer service experience I've had in a very long time.
July 2025
I had a great experience staff was polite and super helpful
