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August 2023 by Andrew Geister
Went to use ATM in lobby. Lobby was full of trash, dead bugs, cobwebs... Doesn't appear that bank is cleaned on a regular basis (lobby anyway). I was able to complete transaction.
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July 2023 by Ak Ak
Nice and helpful customers serivse with smile !! Always have my weekly change from there :))
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July 2023 by Nikki Bahlke
Autumn went out of her way to help me with my account yesterday AND today. THANK YOU! I was shocked to receive a call back. A ++ customer service!
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June 2023 by AshlynLemieux
Completely overwhelmed and people talking over eachother sending me to multiple different people. All of them asking me the same questions like no one was really listening. I’m autistic. And that was awful feeling. I left shaking. Right before I left a woman was very nice to me and complimented my outfit. But the manager at the door was overwhelming and I don’t want to run into her again. She’s pushy. And only smiled to someone’s face for a second and then her smile dropped cause it wasn’t a real smile. You can tell she’s mad or something. :(
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June 2021 by Keith Goree
Never have time to answer questions for customers even when the bank is empty
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January 2021 by Tyree Evans
The Associates were very friendly and knowledgeable
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December 2020 by Sara Blackwood
Very friendly and quick service
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July 2020 by Martha Joyce
I have always had the finest service and friendly care. They are the best.
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January 2020 by Keontay Hughes
Everytime i go there's good customer service
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February 2019 by A L
The ladies who are tellers need a serious lesson in customer service. Each time I come in (three times so far), when I ask a question they get super nasty with me even though I'm not asking to be rude - just curious! They act like getting me a receipt is the biggest deal ever too. It's really strange to me. I work in customer service and would never have such bad manners!
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January 2018 by Kenneth Schoonbeck
Very friendly and helpful in getting us what we needed. Another company messed up with transfer of funds and they helped us clear it up.
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June 2017 by Ron Graham
I like this bank but that's because my wife knows almost everyone there. It is friendly, nice, clean, free coffee and it's easy to get in and out of. Don't worry that it's by a busy corner.
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August 2016 by Zac Smits
My favorite Chase branch to visit. Great conversations with the super helpful staff. They have solved issues I've had with cards while travelling, and have also helped with power-of-attorney matters. If you need questions answered, then this is where you should come!
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April 2016 by Barbie Hughes
I went to withdraw money for a down payment on a new car and they gave me hassle as if I was stealing money from myself. If I ask for a certain amount and it's my money there should be no reason for all the questions and looks as if it's not mine. I mean one or two questions that's fine but asking who deposited the money and asking where it came from is like wow. whether it was tax money or not it's MINE.!!!!!
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April 2015 by Andrew Nelson
All staff super friendly and extremely helpful. Oswaldo is who I always talk to with questions and he's awesome.
