-
June 2023 by Brendan Karl
Superb service. Brad stood out because of his knowledge and follow-through to help me make the right decision fast so I could get my dishwasher replaced immediately. And this company showcases its core values in store, which I appreciate. Highly recommend!
-
December 2022 by Paulette Minier
Fast service and went out of her way to get the delivery as soon as possible
-
December 2022 by Shane Holwerda
Amazing staff. Very knowledgeable and helpful, yet not pushy!
-
December 2022 by Fred VanOeffelen
Great service and great price
-
December 2022 by Gary Jacobs
We had a Bosch 300 Series dishwasher delivered and installed on 6/21/22. The man who did the work by himself knew exactly what to do, as if he had done this a 100 times before. His name was Arron and I think he deserves a raise or at least recognition. Great work sales wise, delivery and installation.
-
December 2022 by Kathy Holwerda
Ben is impressively knowledgeable and quick to return emails and requests for quotes. The show rooms at both locations are loaded with ideas and many appliances are plugged in so you can see what their digital panels look like. We already purchased one appliance from here and they have gained devoted customers! We will be returning when we do our kitchen remodeling!
-
December 2021 by Mike Jensen
Jason helps us with all of our issues. I have used Gerrit's for decades.
-
December 2020 by Brian T
Extemely friendly people to deal with, from the knowledge on the sales floor to the guys installing my appliance... fast and courteous delivery crew and were in and out within minutes.... kudos
-
December 2020 by Sauceler
They have lots of appliances so that you can find what you want. The people can help you find what you really want. And they have lots of up to date appliances. Very good place.
-
December 2020 by Steve Madsen
Went in to shop for a new dishwasher and despite the sign on the door none of the employees were wearing masks or face coverings.
-
December 2020 by Joel DeKraker
We had 4 appliances delivered and to remove the old ones and get the new ones in was a distinct challenge as we have a 70's home with hard corners. The delivery & installation team of Jeff, Ty, & Jake removed what they had to to provide enough space to get everything out and in. Their expertise was excellent and they then installed the range, refrigerator, dishwasher, and microwave. They made sure everything worked and was installed properly in a very professional manner. I received not only excellent service in choosing the appliances but I was greatly impressed by the installers. Thank you all!
-
December 2020 by Derrick Nyman
We use Gerrits appliances for our apartment complex in allendale. I have to say, i am nothing but impressed with their service. They go above and beyond to make everything as simple as possible, even with larger accounts such as ours. Thanks for your constant above and beyond level of work and customer care (especially you Bruce)! I would highly recommend Gerrits appliance to anyone and everyone in need of appliance replacements or service.
-
December 2020 by Mark Houghton
We purchased all new appliance for our remodeled kitchen at Gerrit's Appliance and our experience was first rate. Ben Geers was wonderful to work with; knowledgeable, very comfortable to work with, listened and found what we wanted, very prompt returning emails or calls (often outside of store hours) and followed up each step of the process and after delivery. The delivery was on time and set up done most professional. We would highly recommend Ben at Gerrit's Appliance.
-
December 2020 by Joseph Ellis
My wife and I were looking for a new washer and dryer, as our washer of over 18 years old was too expensive to fix. We decided to shop at Gerritt's appliance, as we know they have been a family business for over 70 years and a model business in our Grand Rapids community. We went on a Saturday afternoon and had the pleasure of working with Ben Geers, a fourth generation Gerritt's man. Ben helped us navigate through many brands of washers. He was calm, cool and collected through the many questions my wife had for him about washers and dryers. He was very honest and gave us his true opinion on what he would consider as a consumer. He didn't try to get us to buy a more pricey model just to get a good sale. After we made the purchase, we had to wait almost 2 weeks before we could get delivery. We told them to put us on their cancellation list. I got a call the following Tuesday from Ben letting us know they did have a cancellation. We had to do some rearranging of schedules but we did and Ben and his crew of Tyler and Levi made this happen. My wife met them at the house and they did an excellent install job for us--clean, neat and didn't leave a mess for us. I would highly recommend you go to Gerritt's Appliance and let them help you with your specific needs. We plan to go back there for some kitchen appliances in the near future.Joe and Lisa E.
-
December 2019 by Tom Markoski
Huge selection of appliances all price ranges, plus full service to most area's in Michigan
