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April 2024 by Leslie Ohrn
I love this place! They are friendly & reasonably priced. Service is always fast & reliable. They have been my go-to for all our vehicle maintenance & repairs
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April 2024 by Janet Chambers
We stopped at Monroe while on vacation after hearing a funny sound under our Nissan Rouge. The technician diagnosed the problem quickly, pulled the car into the shop and fixed a loose bolt. Took 20 minutes max. Great staff! Friendly and quick.
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March 2024 by Brandy Morris
Great customer service and was able to get in quick
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March 2024 by 2B3 Frank
Good fast service with a smile to boot?!
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March 2024 by McClain Bekins
Don’t do business here! I made an appointment for 1:00pm at about 11:30 this morning for just a simple alignment, mind you this place was about 30 minutes away from me i’m about 5-10 minutes away and get a call 10 minutes prior to my SCHEDULED appointment saying he cannot do the vehicle because he dosent have the space for it, highly disappointed!
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February 2024 by Quinn Stoutjesdyk
Showed excellent customer service and was able to get us in the same day with exceptional results! ? Ask for Jeremy he's da man
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February 2024 by Avery Sullenger-Wedder
Fast and friendly service and very easy to do business with. Highly recommend them!
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February 2024 by Dave Thompson
Great staff with a great attitude. Competitive pricing. It’s like these guys have never seen anything they can’t handle!
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January 2024 by Ed Mealoy
Jeremy, Mike and Dominic did a great job at getting my tires installed and an alignment completed, even with no appointment! Thanks again.
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January 2024 by Mandy Jones
Great friendly staff. They were able to get me in right away for an oil change. I felt confident in the work performed that I will bring my car back when it needs more work done.
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December 2023 by Joanne Jacobson
On our way to Grand Rapids to visit family, our tire blew out and we needed a replacement. They were amazing!!! They were super friendly and reassuring. I was worried about getting the tire fixed in time to make it back home for Christmas (we have a 6 year old and 10 year old and needed to be back in WI for Christmas morning). And they made it all work out.
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December 2023 by Alexis Ritchie
Miranda and jeremy helped me and they were amazing! very polite and Jeremy got me in as soon as i called. i was in and out within an hour for a check engine light issue. I will 100% be using them for future needs!
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December 2023 by Heather Mauriello
Pleasant employees and they had same-day appointment available. The “no appointment needed” sign out front was a little misleading as I had to make a second trip, but I was able to come back later the same day and the service was good.
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December 2023 by Christopher Lindsay
I was very impressed. Jeremy was very friendly and the guys there took care of the issue quickly. My first time using Monro and I'll be back. I found my go-to service shop for sure!
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December 2023 by Nick Stadel
Called about getting some tires replaced, was told to come in at 1 and it would take about 45 minutes. Got there at 12:30, then walked next door for lunch, after lunch at around 1:15 truck still hasn’t moved, so walked across the street to Home depot, came back at 2, truck still hasn’t moved, when I asked what happened to 1, I was told that they had to let someone go to lunch. If that was the case, why was I told 1? That is an avoidable thing. They said it would be another hour before they could get to it, then it would take 45 minutes to put the tires on. They called me at 3:30 to let me know I needed to replace 5 Lugnuts. When I got there at 4, they were just finishing up, then I got the bill, $265 to take off 4 tires, put 4 tires on and replace 5 lugnuts. I called Discount tire and they quoted me half of that price. Terrible service and outrageous prices.
