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March 2023 by Paul Mardirosian
Competent, friendly and reasonably priced items I needed done. Done in a timely manner.
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March 2023 by Denny Dowling
Great place for your office and business needs, pleasant staff is reflected in happy customers with laughing heard throughout the store. Highly recommend asking for Anthony, he will make your shopping experience awesome.
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March 2023 by E T
The snipit pic I provided is directly from the Fedex website stating that customers can have their packages routed and delivered to a Fedex pick up location or store. The reason it was sent to Office max in the first place is because FEDEX told me to send it there because, packages at my apartment are constantly being stolen. Well this Manager named Anthony Predko who works for this office max told me I can no longer have my FEDEX packages delivered to his store which is a designated FEDEX pickup and drop off location for FEDEX.
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January 2023 by Brad Wiechelman
All associates including store manager were very helpful in making certain that my purchase of a printer and ink cartridges were satisfactory.
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January 2023 by Marcia Wilson
We needed help finding an item and an employee was available to show us where the item was.We also had to return an item and we were assisted by this employee as well.
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December 2022 by Leona Robinson
The products I needed were easy to find; the salesperson was friendly and patiently answered questions I had the register.
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November 2022 by Lynda Bart
Hoping to find the items I need, I took a drive to the Kentwood Office Max. I did not see what I had gone there for nor did I see anyone to ask. Apparently, there was an employee helping another customer but that employee was the ONLY one in the entire store and he literally ran from one end of the store to another looking for what that customer needed. After a time of waiting for the employee to appear I went back to my car and ordered it on the internet. What is up with hiring only one person to "run" the store?
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October 2022 by Mike Wandera
Great coustomer service, easy to find product that you need. Always love to shop here for my business and office needs.
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August 2022 by Kathie Black
I have been an Office Max/Office Depot customer for many years. I was a newcomer to this particular store 4 years ago and have shopped there many times in-store, for curbside pick-up and printing services, and have made online purchases. Staff have been friendly and helpful. and product availability has been good. Sales prices are great and offer considerable savings. Rewards program is excellent.
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August 2022 by eaglegrad 16
Place has gone downhill since 2020. The website is a mess. Items listed in-stock, when they're not. And forget about electronics returns. I'd purchased a laptop online. It didn't work out of the box. So I did a store return. The Mgr. had difficulty scanning ANY of the barcodes as he stumbled around the checkout station, which I found rather odd. Esp. since I've returned a printer before with NO issues. The only thing I've bought anymore is a mouse.
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August 2022 by Linda Wilke
Recently I ran into trouble when I attempted to make copies on my home HP copy/scanner/printer. I had recently purchased an hp ink cartridge, and had only made a dozen copies, but the copies were a mess and totally unusable. My copier reported the ink was still 80% full, but my repeated attempts at making copies all came out as if the cartridge were totally empty. I took the cartridge to the local store to attempt to try it in another machine so I could diagnose where the problem lay. When I finally located an employee after 7 minutes, they didn’t know which of the machines used that cartridge number, and since there was no master index, it took forever to look over every box to track down which cartridge number was used in every machine. After both of us wasted half an hour looking, I was disgusted & frustrated when it turned out that NONE of the floor models used that cartridge! So my whole trip was a total waste of time, and I still had to track down another cartridge in the huge sea of options, and spend more money on another new cartridge without knowing if the ink or my machine was the real problem. I’m very unhappy the first cartridge I purchased malfunctioned, and I’m out $ 35.00!
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August 2022 by Sandee Scott
Staff particularly Elizabeth very helpfulGreat product variety and inventory Good prices. Great rewards programsRecycling ink cartridges
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June 2022 by Caroline P.
Brian was very helpful in the print department! He was very quick and accommodating for our last minute print! I would recommend this store to everyone!
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June 2022 by Dave Duggan
I recently (2 days ago) made a purchase at an OfficeMax store in Kentwood, MI. I checked my bank account today and I was double charged. I can not get through by telephone - they do not answer. They do not appear to have a regional office. In fact, they appear to not be US based! So now I have to try and re-visit the store which is an inconvenience. Avoid this store. Keep your receipts. I thought I reviewed the receipt before leaving the store and all was in order. Nope. I was double charged. And now I cannot find the receipt or get through to a store manager. Be advised: do not shop at OfficeMax.
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January 2022 by JOE SCHULTZ
The print services are more reasonable than Staples or FedEx. A good office supply store.♿ Accessibility Features:Ramp access = YesWheelchair-accessible Entrance = Manual doorsWheelchair-accessible Parking = Yes
