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November 2023 by Juel Grevenstuk
Great customer service. I brought in glasses purchased elsewhere to have new lenses installed. No judgement from staff. They copied the new RX and took the necessary measurements, gave me an estimate and discount all in a short amount of time. Jessica was personable and professional.
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September 2023 by Mike Griffin
I've been coming to this location for many years and since My Eye Dr took over the scheduling and communication has been HORRIBLE! Voice messages are very cryptic, schedule inconsitency, scheduling reminder has incorrect information that caused me to miss an appointment and have to come back. The offices time is valuable but so is MY TIME!
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September 2023 by Beverly Smith
I want to praise the ability of a lady working at the 44th and Breton RX optical. Her name is Brenda. She is excellent at everything she does, from fitting glasses to being honest with you and helping you pick out frames. She explained your insurance coverage very well. I always ask for her. She’s the best!
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September 2023 by Paige Mama
Worst place I have been to for glasses. Glasses were severely scratched in the back. Staff are just odd. Terrible experience.
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May 2023 by Troy Riksen
Great service?
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February 2023 by Esanju Mungili
I went through about every pair of glasses with optician Brenda who was EXTREMELY patient with me 10/10
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February 2023 by Levi Green
Staff was very friendly! Brenda was warm and kind and made me feel comfortable!
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January 2023 by Jimmy Nguyen
I don't have a personal experience with this location but seeing how my wife has been very happy with her visit and glasses, I thought I would share her experience.She needed to get reading glasses. The glasses have been working great. My wife was particularly happy about how the doctor (Dr. Tran) took the time to check and informed her about her eyes' health and how to take care of them. Definitely recommended.
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January 2023 by Minh Hieu
My family and I went to this kentwood location yearly for routine eyes exam.Insurance cover 100%. For this year I was NOT to happy, they charge us $40 extra for co-paid or something is not cover thru insurance? This is unacceptable without given us up front the extra fee. I called my vision insurance I was told routine eyes exam is 100% cover. Two my children paid $40 each that is ridiculous! We are sure going somewhere else next time.
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January 2023 by Abigail Palugod
Love this location. Dr. Emily Tran exceeded my expectations with her kindness and professionalism. She took the time to answer my questions and explained everything thoroughly. Strongly recommend Dr. Tran!
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January 2023 by Susan Saavedra
Latoya and C at the 44th/Breton Kentwood location taught my sons how to use contacts. They were both extremely patient, thorough & kind. Thanks so much!
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September 2022 by Chavon Love
My son Love the care of Mrs.Brenda Merriweather! She always provides A+ services and has a genuine spirit! Thank you Ms.Brenda! We appreciate you!
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July 2022 by Carrie B
We stopped in today without an appointment to get my daughter's glasses adjusted.Brenda did a great job getting her very mishapened glasses back to how they should be. Thank you Brenda for your prompt and friendly service.
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June 2022 by Mariel Lopez
Extremely delighted with my recent visit with Dr. Tran and the welcoming staff at this location. Not only did she give me excellent recommendations for my contact lens, but her explanations to some of my concerns were very in-depth and reassuring. The eye drop sample that she sent me home with has been such a game-changer! I also appreciate that she was so warm and genuinely seemed to care (which is rare these days). I am only booking future appointments with her in the future and sending my friends and family as well!
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June 2022 by Nalini Suganandam-Van Den Bosch
Everyone was friendly at this location. But I didn’t have a good experience with my eye glass purchase. I purchased prescription glasses a year ago after my eye exam. Once I received the glasses (and I really liked the frames and style) I tried wearing them for a few days before going back to this location to say something was wrong with the glasses…kept giving me a headache. They adjusted them and said to try again. But I had to go back with the same problem. They checked the lenses and said the pupillary distance was correct and readjusted the frames again. I asked them if something was off with the prescription and they said they checked and it was fine. This kept happening over a 7 month period…I felt bad going back to complain but I just couldn’t wear the glasses. They finally said it must be due to the material and they couldn’t do anything. I had to get my annual check done again this week but this time I opted to go to a different RX Optical. I took these glasses along just for them to check - they tested them and immediately said the lenses were the wrong prescription from what was on my account! Unfortunately since it had been over a year I couldn’t do any type of refund process. So I just donated them.
