-
December 2023 by Mike B.
I mainly use Costco but when the opportunity came to join Sam at a greatly reduced rate, I figured "why not"? The big attraction I saw was the ability to save on gas when we travel as it seems we come across more Sam's Clubs than Costco when traveling. (One of our cars uses premium which is often $.40-75/gallon less than local stations. At that rate, it wouldn't take long to break even. So we joined and toured the store. To put it in hotel terms, Sam's is a Day's Inn and Costco is a Marriott or Hyatt. Just my opinion-the store doesn't seem clean. Merchandise is piled haphazardly, the meats looked horrible and while many of the brand name foods appeared fine, (i.e. Heinz Ketchup) I could not imagine buying anything more than gas or some type of hard goods (i.e. furnace filters) at Sam's. I enjoy all the samples at Costco and have actually had lunch on samples. Again, nothing where there was open food seems appealing or clean. We did buy a couple items and here is where the nightmare began. Once you pay, there are two aisles to exit. They fill up quickly. Like Costco, Sam's checks receipts but they go one step further by randomly scanning items in your cart. It took us nine minutes to exit the store after paying as the scanning device either wasn't working properly or they found a problem with customers in front of us. No way to get out!Unless I really see the gas advantage, this will become a cheap, one year experiment.
-
November 2023 by S M
Javi is awesome! He needs to be running the whole place! He is very knowledgable and works hards! 5 stars for Javi!
-
November 2023 by Casey Homrich
the store is getting worse can't even get a real Sam's card and the gas pumps need the Sam's card when you use a gift card can't even do it on the app with a gift card
-
July 2023 by Steve W.
Received l 6 boxes of 6 to 8 cans each. 4 of the boxes had all dented cans in them. The cans weren't damaged in shiping but clearly dented cans that had been put in to open boxes. Obviously, boxes of previously dented cans!!!! That's beyond beleif any company would send those to a customer. Unacceptable behavior to say the least. And the last thing I will ever get from Sams Club.
-
December 2022 by Fred “Ciggy Butt Brain” Medd
These guys are the absolute friggin best of the best! I came to them because the air valve stem on one tire was cracked and the cap was stuck on there, preventing me to add air.You know what these guys did? They replaced it for free. Didn't charge me anything. And they inflated all my tires to the correct PSI. They refused to take my money. I couldn't believe it. It's not everyday someone does something for you free of charge.(The sensors didn't work anyway)
-
December 2022 by Donald T
Terrific ? ? ??
-
August 2022 by Donn D.
3rd time I've gone in to eat at the food court and it's been completely shutdown and it was only 12:30 in the afternoon. You guys might as well just get rid of the whole thing if you're not going to keep it open for the members. Pitiful! And once again I had to go down the street to Costco where the food section was actually open so I can get some pizza. Next time I'll just go straight to Costco because I know they will be open.
-
May 2022 by Diane McNeil
Highly recommend. Clean, well stocked.
-
April 2022 by Annie Gilhoran Nethercot
Sure would be nice to have an update on the website, the Facebook page or the phone system to update when areas (the cafe) are closed. Tried calling today to confirm if it’s reopened and no answer. It’s been several days in a row. Is it too much to ask just to be informed?
-
January 2022 by Brenda Shinn
the food court is the best .the chocolate frozen yogurt pizza is great and awesome pretzels
-
January 2022 by Kandace W.
Well stocked location with an attached gas station that normally at a significantly lower price than other stations. The workers are normally friendly and helpful- but just like a lot of places- they seem short staffed. Have patience with the checkout lane- unless you have the free app that takes a job away from a potential cashier and lets you ring up your own stuff for no discount.
-
November 2021 by Michelle Geesin
Easy in and easy out. Love the app
-
July 2021 by Kelis D.
I was at self check out and I tried to get a workers attention and he blatantly ignored me when I was calling for his attention. The only time he bother to care was when the two lines in front of me were looking at me yelling out to him.I couldn't get his name but he was white about 5'4 and had a low cut.
-
May 2021 by Jordan M.
Their gas station is the absolute slowest gas station ever, since they make it a one way it's ridiculous. The one on alpine seems to move way faster. It's literally not even worth sitting in that line to save a few cents
-
January 2021 by Angela DuBois
Ordered a chocolate birthday cake for my sons birthday and received a white cake. We were very disappointed to say the least.
