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November 2023 by Mary Park
We stopped at the store to purchase a set of sheets for our Sleep Number bed, they had them in stock and on sale!! Very happy
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September 2023 by Mary
We enjoyed trying out the features of the beds. Hope we are happy when it arrives.
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August 2023 by Jim Ford
My sales person was Doeg Koehn and I couldn't have been more pleased. His knowledge of the products offered was amazing. I would highly recommend him if your in the market for a sleep number bed.
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April 2023 by Jeff Roberts
Read all the fine print on the “100 night trial.” $250 for all exchanges or returns which takes weeks. Another $45 for a bracket to attach my headboard that I wasn’t told about. If you buy an adjustable bed frame you are stuck with Sleep Number because the adjustable bed frames are all final sale.This is just a “sales” office. After you get your bed, they direct you to the 800 number for any issues.
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March 2023 by Amber Nummer
Great helpful service, fast and easy. Service explained everything friendly, and patient Answered any questions that we had honestly, wonderful experience. We're so exciting for our new smart mattress!
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January 2023 by Bob Zomermaand
We were disappointed in our visit to the sleep number store. The urge to upsell was disturbing. We won't be purchasing anything there
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September 2022 by Sarah Paustian
Great customer service, very friendly, and helpful in our wants and needs.
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July 2022 by Jill Magnuson
I wouldn’t even give them one star but I’ve got to say their salesmen (Doug in particular) know how to screw you. We’re suppose to have 90 day FREE trial. Hated the bed from the first night and can’t sleep in it. It’s just not for us. But it’s going to cost us $240 to have them come get it and we are being told we can’t return the base ($1000 +). Thanks sleep number. I don’t have that kind of extra money. I hope I don’t lose my house now and forget about getting groceries. Of course they took our old mattress, so now we don’t even have a bed to sleep in.
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April 2022 by Gary Gribble
Bought an IE Elite with adjustable base, cord for the base that was displayed was 6 to 8' cord got a 2'cord that won't reach anywhere, the mattress made you roll into the middle. Called customer service and arranged to have a technician come out to take care of the mattress issue and was told she would also send a remote to control the whole bed. The fix for the mattress now rolls you to the edge and has a hump in the center. The remote will not operate the bed frame as stated. Called customer service again and that person was rude so I opted to return the bed. I have to keep the frame since that is non returnable and she is charging me 250.00 to pick up the mattress. Highly recommend not buying a sleep number.
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April 2022 by Blake Dewolfe
Best experience buying a mattress. Mike was an excellent salesman, was not pushy to buy anything also very nice and easy to talk with.
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April 2022 by B Evans
Doug took care of us and helped us pick out a bed that we can't wait to sleep in, thanks
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December 2021 by Christine Holman
Doug, is very helpful, professional and a joy to do business with.
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November 2021 by Thomas TenBrink
I purchased to long twin mattresses with adjustable bases and SleepIQ to be put together to make a split king size bed. I paid just over $9000 for the system with my returning customer discount. That was 3 years ago. One of the mattresses will no longer hold air. Upon contacting the company, I find out they are going to charge me $65 the send a replacement bladder. I find this TOTALLY unacceptable. When one pays the kind of premium that sleep number demands, you expect top of the line customer service if there is a problem. Sleep Number does not stand behind their product. There are much less expensive options that provide the same experience. I can NOT recommend Sleep Number to anyone
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October 2021 by Thomas T.
I purchased two long twin size beds with the adjustable base fir a total of just over $9000. That was less than 5 years ago. One of the beds is loosing air. When I contacted the company they had the AUDACITY to charge me $65 to send a replacement bladder. It seems to me when one spends that kind of money on a "sleep system", they should guaranteed for life! I will NEVER recommend Sleep Number to anyone. There are much less expensive options. Don't waste your money on Sleep Number. They DO NOT stand behind their product!
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July 2021 by Christine Dekker
No pressure to buy, just a lot of information to help you make the best decision for your body and way of sleeping. You can adjust the firmness of the mattress to relieve your points of pressure when you sleep. Doug was super helpful, explained everything and gave us time to make our own decision. If you are mattress shopping at least go in and see what they can do for you.