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February 2024 by Kayla Eschenburg
Cashier got mad at us for not know the card number attached to the phone number we used. Then because she was wearing so much perfume, both my fiancé and I had to use our inhalers because we had asthma attacks. Will not be coming back to this location.
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December 2023 by Bill Ford
I am over 70 years old and I have gotten many medications in the past. I do a lot of traveling so for convenience I used Walgreens at many locations. All of them were different as to how they processed my scripts. I have an excellent secondary co-pay also. They never wanted to go thru the time to process it for my financial benefit. Many of them just told me that my insurance only paid the certain amount which I new better. 85 percent of the time I had to wait for them to process it correctly. I switched to Meijers. When I picked up my meds, they made me wait for over 20 minutes or come back the next day for my secondary co-pay to be approved. Most of the time I just paid it out of pocket so that I wouldn't have to come back. CVS has their act together! They have been very helpful and professional in making sure it was done to my satisfaction.
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December 2023 by Jen C
Both ladies at the checkout were very friendly and kind! I really appreciate a good customer service person, they are hard to find anymore! Keep up the great job ladies!
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November 2023 by Theresa Kennedy
The manager of this store looks grumpy but, he’s super nice ?? Always greets me! The woman that checked me out was super nice and helpful with my coupons!
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May 2023 by joshua davis
Everybody, we have delt with in the Pharmacy is rude, mostly the older lady, who we believe is the actual pharmacist , there automated system is garbage, it is set up to reroute a caller until you give up or keep playing the option game, Instead of connecting the individual to the pharmacy. Unfortunately one of the insurances we use has to go through CVS Pharmacy, otherwise we would never go to a cvs again.
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April 2023 by death is beautiful
Internet claims they are open, showed up 10 after 8am and it was closed.. annoying update your operating hours with Google…
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March 2023 by Phyllis Wrubel
They deserve minus -5 stars. This place is a big joke. Please go to any other pharmacy. The pharmacy is useless. They have the rudest people working there . And they never have the meds you need . Been waiting for days. . Will be going somewhere else next time I need a script filled. DO NOT RECOMMENDED THIS PHARMACY.
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January 2023 by Patti H.
Every time I go to pick up prescriptions, there is some sort of problem. Under staffed, long wait, medication not available(have to go to another store to pick up), drive thru only has one lane open, staff complaining in front of customers.
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January 2023 by Lori Lee
The staff is always so helpful. I pinch pennies and use coupons and the CVS rewards program and I love this store because the employees are so patient while I work out the best deals.
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December 2022 by Brittany Hampton
Went in to pick up my mobile pick up order. When i told the cashier I was there to pick up my order she snapped at me what kind of order I was picking up. I looked at her confused and said a mobile pick up order to which she snapped again there are 4 different types of orders that could be. Which I did not know this. Still not knowing what to say I tell her what item I bought. She then grabs a bag without asking my name. She should have been patient, and explained what the different pick ups were as I clearly had no idea.
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July 2022 by Robert Hill
Just shut lane 2 down if you are unwilling to serve a customer in that lane. “Sir we’ll be with you after we take care of everyone in lane 1 or just come inside” is not acceptable.By the time I backed up to get in lane one there was another vehicle pulling in. Came inside to pick up the prescription and stated that you should just shut lane 2 down and no one even responded to me— Very irritating.
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February 2022 by Collin Eaton
I came in during the middle of an asthma attack there was no inhalers on the shelf, the pharmacy wouldn’t check for one. Walter at the counter went out of his way to check the back with out me even having to ask the man is a life saver. I would of had to spend unnecessary amounts of money at the er if not for him. Man deserves a raise the 5stars are for Walter over all store it’s self gets 3out of 5 keep it up Walter you a good man!
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February 2022 by Laurie Carlson
Nice clean store and the employees are extremely nice and helpful! One of the pharmacy staff came out to help me find bandages. She was golden in the hell she gave me! I was extremely grateful!
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December 2021 by Mark Roosen
Very nice people to deal with they will go out of there way to help especially Niki
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October 2021 by Natalie May
Poor booking capabilities and communication skills for covid testing. If you don't mind the drive, New Baltimore is a bit more efficient. Also, I know I am easily the dozen-th person to complain about her, but old lady with glasses at pharmacy window needs to not deal with people. She has no place dealing with customers in a sensitive situation. Incredibly rude.
