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November 2023 by Alice In wonderland
All-around pleasure to buy a car here
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August 2023 by big daddy grandpa
I bought a used Jeep Grand Cherokee and I also got a 90 warranty on the motor and trans the first week I had it. I had to fight with them to change out a water pump that was leaking and then a week after that I told them it needed new lifters and crank and they didnt replace them. They told me it was fine and then I also had to put another $2,000 into the vehicle to make it roadworthy again. Upper control arms were bad and the manifold bolts were snapped off and they wouldn't pay for none of that. They told me they put enough money into it out of their pocket. Although I had extended warranty on the motor and trans the only thing they did put a water pump in after 2 weeks of arguing with them and I told the owner about everything that was wrong with the vehicle and his reply was I had to buy a new transmission for your trade in and we got screwed on that because I have to fork out more money which the transmission was perfectly fine when I traded my old vehicle in and before I sign the paperwork they told me the used vehicle that I bought was $6,000? And after I got done signing I looked at it closer after I got home and I end up paying $12,500 for the used vehicle that I had to put more money into it I am still very upset. 8 months later I wouldn't be so upset if they fix the problems the vehicle has.. the gentleman that sold me the vehicle I feel he took me for a ride with this purchase (100% dissatisfied) so my recommendation if you're thinking about buying a vehicle from Michaels you better take it to another dealership or a garage to get it checked out 100% because if you don't you will end up with a very expensive paper weight you still would have to pay for
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August 2023 by Rick James
Highly recommend going here if looking for used vehicles. They have a large selection of vehicles and good prices compared to other dealers in the area. This is my 3rd vehicle I have purchased from them. All have been great.
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January 2022 by Ricky Samson
This place is a joke they will harass you till no end they will send you emails till no end wouldn’t recommend this place to anybody
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January 2022 by Tammy Penman
Nice sales person and manager!
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December 2021 by Charlie Cornell
Worst place ever!!!! Not only did the salesman Scott lie to me about an approval, he told me I was all set to drive an hour to them, just to tell me he sold the car already and he can no longer get me approved for ANYTHING. The inventory is absolutly terrible, the staff is super super unprofessional! I literally drove 30 minutes back towards my house and was approved for a newer Jeep within 15 minutes. DO NOT GO HERE SCAM SCAM SCAM!!!!!!!!!
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December 2021 by Louise Durocher
First time car buyer here!! I don’t have the best credit, but Mike Bogotty got me a great deal on a 2016 Ford Focus that fits perfectly in my budget! I would absolutely recommend working with him. He fought for my approval status and went above and beyond to get me the best deal with a credit union with a low interest rate. He also gave me great tips on helping build my credit up. Definitely going to be going back for another vehicle from him in the future! 10/10 recommend!!
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September 2021 by Alex Hackman
I'm in a chapter 13 Bankruptcy. The team at Ft Gratiot dealership worked their tails off getting me approved for the best available rate for a 2017 Equinox on almost mint condition. I highly recommend Michael's.
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July 2021 by Joe McGlinchey
Brandon has been an awesome salesman! sold me both of my cars and will never go anywhere else! we drive from flint to Fort Gratiot just for the awesome staff!
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May 2021 by Tom Perrin
Jason Palmer and Kirk are great to work with! Very friendly and accommodating!
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May 2021 by Kelley Truax
We went there saying that we were pretty much approved with our credit. But we got there waited over 3 hours, finally went to lunch, came back still nothing.
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March 2021 by Darryl Zacharias
Very helpful, and respectful.
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October 2020 by Paul Miller
Jason, the sales person I talked to, seemed honest and didn't try to hide the negative issues on the vehicle I looked at, seemed willing to address the mechanical issues, when he's finished he said he'll call me for a second look
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October 2020 by Roxanne Gillett
I would never recommend this crappy place to anyone!! They only sell lemons and will not fix anything right the first time so you have to keep going back and spending more money. DONT BUY FROM THESE CROOKS!!
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September 2020 by Jodi Scheffert McFarlane
JJ is an awesome sales person...this is the second car we have bought from him and it was seamless....paperwork was ready to be signed after we test drove the vehicle....we knew payments, interest rate and trade in value before arriving.
