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January 2024 by Brittany Jauquet
Have had PLENTY of cars fixed here (personal and business) and every time, I am more than happy with the result. They do a phenomenal job and I will absolutely go back every time for further repairs in the future. Always very kind and professional. Very quick with their work, and they give awesome updates on the status of your vehicle. Thanks again for always doing a great job.
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September 2023 by Sarah L
My husband hit a deer with my car and after waiting a few weeks to get it in I was told they can take up to 10 days, going into the 4th day I call for an update and was told that the estimate showed 10 days and it will be available by next Wednesday but I think they are pushing it out because I’m paying out of pocket for the rental I have and if I it was covered under the insurance they would be getting it done a lot quicker to save themselves money. Hopefully they will do an amazing job on my car and make me feel like paying 300 dollars on a rental will be worth it.Service: Body & Trim
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January 2023 by Shannon Koski
It took about a month to get my car into the Gerber shop, but I can understand why now. The work they put into the vehicle was exceptional; not only was the exterior damage fixed, they went the extra step and detailed the interior - it looked brand new again! They also kept me included on their progress and was done in a short 5 days - the rental was nice too! I cannot recommend them enough! As long as I can, I will continue to go to them for any of my vehicles needs. Thanks again!Services: General repairs & maintenance
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July 2022 by Gigi Lovell
They really treated is with great customer service .. They were very nice to us and supported us though our time of our vehicles needs n repairs.. we cudnt of asked for a better repair shop the staff members were very nice to us and treated our car with tlc they were very respectful they looked our for our best interest I wud refure them to anybody.. We Definitely will go back to them if ever needed again for sure u have my full support back in return definitely satisfied us withgreat serviceService: General repairs & maintenance
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October 2021 by Steve O.
I had the unfortunate experience of my rear wheel coming off a couple hundred miles after a local Chicago area dealer did a tire rotation on my aluminum rims. They apparently didn't tighten my lug nuts properly. I was already in rural northern Wisconsin, about 300 miles from home by the time I started hearing a terrible noise. It was 10:30 at night and no shops along the way were open. As a result, I tried to "limp" into a larger town to have a repair shop take a look the next morning. I got into Iron Mountain, MI, about 5 miles from my destination which was back across the state line into Wisconsin, when the tire came off. It was 11:30 at night, in the middle of town, with no local shops or roadside assistance to come get me. The tire tore up the rear of my vehicle causing extensive damage. It was obvious that I needed a local shop to access the damage and do repairs on my vehicle. When I finally got a tow truck to come, he towed me to the local dealer. The next morning, the dealer called to say that due to the pandemic they were very short of workers in their service department and that they'd likely not be able to touch my vehicle for another two weeks. I called my insurance company and they found a local Gerber shop in Kingsford MI, about 5 miles away. Gerber came and picked up my vehicle and towed it to their shop. Once there, they began evaluating my damage immediately. Through out the long arduous process of estimates and repairs, everyone there was excellent to work with. Brad kept me in the loop with status updates every couple of days, while he worked my insurance company to process my claim. A side issue that I'd never thought of was that being stuck in a small town meant very few, in fact no, rental cars being available. Again, because of the pandemic. Brad arranged for a loaner from Enterprise that came from about 100 miles away and it worked out great. But, I had my dog with me and I couldn't take her in the rental, per the agreement, so I was still "stuck" away from home for 30 days while the repairs were approved and finally made. Once I got my vehicle back, Brad said he double checked my other 3 wheels and found that all three locking lug nuts were loose. The dealer must not have tightened those with the special key after the rotation. Since picking up my car, I've been very satisfied with how it's driven and the work Gerber did. It looked and drove like a brand new vehicle. I'd highly recommend Gerber to anyone. Great job guys. And, thank you, again.
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August 2021 by Jacob S.
I paid $200 for the detailing package that was supposed to include have buffing/wax and interior with the leather conditioned. I just got the car back and it looks like it was barely washed and wiped out. Plenty of dirt and particulate still stuck on the vehicle, doesn't appear to have been buffed or waxed. The interior has plenty of hair/crumbs/rocks/dirt on the seats, compartments, and dash. It doesn't feel like any sort of conditioning. Overall very disappointed, I could have done this in my driveway with no special tools in a couple of hours. My search still continues for a decent detailing shop in the Kingsford/Iron Mountain area.Services: Air & Cabin Filter
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August 2021 by Misti Aho
Travis the manager and Brad the estimator were great! Super friendly. I hit a deer and with the holiday week they were tight on rental vehicles but were able to come up with something MUCH sooner than expected. Highly recommend this company!!!Service: Body & Trim
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February 2021 by Kirk Chartier
Excellent service. Travis at gerber went above and beyond to help get the parts that were back ordered to fix my acadia. Gerber called me and emailed me updates every week to let me know the progress. Great service! The vehicle got done and looks great!! Thanks guys! I would reccomend Gerber collision to everyone!
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September 2020 by Leah Rankin
I was very pleased with the service I received at Classic Auto Collision in Kingsford, MI. I was in a minor accident and needed body work done on my van. They did an amazing job and my vehicle looks just like new.
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July 2020 by Tina Martinson
"Very polite, easy to talk to and treated an older person very well. Great work, my car looks amazing" Said my sister-in-law Kristine Martinson
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June 2020 by Danielle Berglund-Jones
I needed body work after someone backed into my car. I never had to make a claim so no idea what I needed to do. They helped me through the whole process and took care of everything!!! Staff were great!!! Not only did they do a great job on the body but detailed the whole inside at no expense and I had a loaner vehicle and no cost. I highly recommend for all work I know I’ll surely go back!!!
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June 2020 by Deb Osterberg Hedmark
Excellent experience very friendly
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June 2020 by Georgiann Gelhar
Impressed at how fast the job got done and the truck look clean and shiny when we picked it up. Everyone was nice and very helpful. Thanks for a great job on our truck
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April 2020 by Donnie Palmer
Classic did a fantastic job with my Jeep! I never review local businesses but felt compelled to say It’s the only place I’ll bring my vehicles after two great experiences there. Excellent communication, top notch work, and the car came back both times spotless and looking better inside and out than ever! Highly recommend
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March 2020 by Bonnie Harding Jafolla LeGrave
My son had been going to the one in Escanaba since they open so we figured we would give them a try seeing the Repair shop we had went to for 50 years closed. Well, how impressed we were. They squeezed us in in a couple days as my husband had to go to Green Bay to hospital and we needed the car even though they offered a rental. We picked it up and they did a great job. Then we got in the vehicle and they had cleaned a lot on the inside when they did the outside. It smelled like a new vehicle again. No one has ever done such a good clean job just for bringing it in to get repaired. I can't even tell where the work was done and color-matched perfectly also. The people there were so friendly and kind that I certainly recommend them to everyone. We definitely will have our car detailed there this spring. Thanks, Classic Auto Collision.