January 2022 by Charles Brown
Outstanding customer serviceI ordered a dirt auger with 72 inch shank and an extension online I wasn't watching closely and the extension I ordered was not compatible. Eagle Tool noticed the problem and took the time to call me before filling the order to ask if I wanted the two parts to be compatible (Yes, I did), and corrected my order. I doubt anyone reading this has ever had a company take the time to make a phone call to ask you about your online order before filling it. Thank you Eagle Tool. (and the auger and extension worked perfectly for placing a low voltage line under my wide sidewalk).
