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February 2024 by Brendan Hayter
Bam was a huge help! He saved me money and got me a deal on a new phone!
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January 2024 by Marie Rymers
They finally have people in there that knows what they are doing
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October 2023 by JoAnn Newell
They help us so much.
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October 2023 by Eric Foster
Fix the store hours on Google maps. Smh
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July 2023 by Richard Nicolai
No complaints
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June 2023 by Eric Hoogendoorn
Was told I would reduce my bill by $80 a month, never mentioned one time fees, was hit with oe time fees by Verizon and Russell Cellular to the amount of $164. Watch the one time fee people! Its brutal and there is no fighting it. Spent hours on the phone trying to get it taken off or go back to old phone. Nice people but don't give you the whole story.
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June 2023 by Lori Hoogendoorn
Hidden fees. Nate who told us" what's the worse, you will be out $80 to try the jet pack....well bill went up $270 more . ?
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March 2023 by Peach Wizzz
Please do your homework before shopping here!! One of Nate's employees sold me two new iPhones telling me it was buy one get one half off. As a single mom with an old phone, this was a deal I could not pass up! Because I'm on a family plan that my brother in law controls, it wasn't until several months later we realized we were charged full price for both phones. I immediately went back to the store and they took my name and phone number and said they would have Nate call me. He never did. I left three messages for him and finally on my fourth phone call he was there. He said there was nothing he could do because at the time I purchased the phones in order to get the deal we had to add another line as well. I was never informed of this! He acted like he didn't care and said "this is why I tell my employees to make sure they read all the fine print." How was this my fault?? I feel I was taken advantage of. Nate did nothing to make it right and only kept saying too much time had passed and there was nothing he could do. I will never return.
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January 2023 by Christopher
Thank you to Nate and Shana! Great experience at this store! Honest, knowledgeable, helpful and friendly! No waiting! Appreciated all the help & great conversation. I have been to many different Toledo locations over the years, let’s just say, I am coming here from now on! Thanks guys! Very much appreciated!
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December 2022 by James Kelly
Nate messed everything up! he gave me sim cards and said everything was good, no put me in higher priced plans for all my phones which I had specifically told him the plan I wanted in. was lied to about a credit I would get for every bring your own phone. stay out of here and purchase online or in maumee!
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October 2022 by william meyer
Stay away from this store. Scammed money from my Active Duty Military son home on leave
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August 2022 by Rose Lange
I got locked out of my phone, Nate took the time to help me unlock it & also showed me a better plan for my business. I'll definitely be using this location for my future Verizon needs.
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June 2022 by Colleen Roberts
Nate is WONDERFUL!!!! He helped me out three times and set me up with a new phone. Very very knowledgeable, friendly, extremely nice and explained everything to me. Verision is lucky to have him!
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April 2022 by Douglas Krieger
Nate was very helpful and patient. Highly recommend this store.
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April 2022 by Cayman Wiley
The man running the store and that assisted us was very kind, funny, helping, and chill.
