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October 2023 by Julie L.
Mike at Superior Auto Works went out of his way to help me out when my car broke down during my vacation. He provided transportation, arranged towing and had my car back to me the next day. I highly recommend his business. Thanks again Mike
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July 2023 by Vanessa Bader
Mike was so helpful when our truck broke down on vacation. He was very busy and was able to squeeze us in and look at our truck. He put in a new thermostat when my truck was overheating and saved our vacation! We were able to go out to the Porkies the next day!
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August 2022 by Mark M-R
Diagnosed and resolved a problem on short notice when other mechanics in town wanted me to wait over a week to even take a look.
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September 2021 by Edwin B.
Last winter my mom took her vehicle there to have her brakes done, she lives 532 miles away from me! Upon getting home she smelt a strange smell and noticed her steering wheel was shaking.... She stopped into her mechanic that has worked on her car since purchased! The wheel bearing didn't have the lock pin put in to it! The repairs cost over 500 dollars after paying Mike Dowd over 500 dollars for breaks! I recently took my 2011 Jeep to him because it was a easy fix! He claimed the alternator I purchased was defective, I had another mechanic come look to see what the problem was if it was the alternator or poor work! Mike Dowd put the ground wire that there is a bolt for onto the back of the alternator where the battery cable goes! So I took a picture of the mechanic showing me the problem! Upon sending him the picture he told me I'm a moron and don't know my a** from a hole in the ground! He right that's why I pay someone to work on my vehicles! New cars are far to complicated! But when you pay someone 175 dollars and purchase a alternator for 472.89 and the job is done improperly from a licensed mechanic, and they disrespect you and call you nomads you kind of get a little upset! So Monday morning I'll be at the Baraga county Court house to file a lawsuit for the repair cost the costs of two alternators and the cost of a rental car till I'm able to drive again! Some where in the range of 3370.00 I live in a rural area and it's not easy to get things accomplished here but this business can get you in quick for a reason! When you don't have customers you can do it quick! But quick and cheap isn't the way to go! I've learned my lesson! DONT USE SUPERIOR AUTO WORKS!!!
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September 2021 by Kimberly Furlong
We were staying at the campground and needed help. Very kind, said what happened, and didn’t try to ‘fix’ something for more money. Honest and so much help.Service: Auto engine diagnostic
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February 2021 by Scott Dault
Claimed he had to replace the outer casing on a starter that was brand new. Added more money onto the bill. This was my mother's car he was working on, and he thought he could milk her for more money. work performed in 2009. He's a scam artist!
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February 2021 by John Smith
Mike runs a tight shop and has Awesome Customer Service. I would definitely recommend His shop to anyone.
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August 2020 by Krissy Anderson
Mike came to our rescue on the side of the road, in a van with three kids and a dog. He went out of his way to fit us in his busy schedule and help us out. I would highly recomend Mike and Superior Auto Works 41!
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June 2017 by Thor Martinac
The owner will take time to explain exactly what the repair problem is. He had gone as far as to take me out onto the shop floor to point out and patiently explain what was wrong with my vehicle. I appreciate the extra time and concern. They also have U-hauls!
