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February 2024 by Meatshield
Moe was very rude!
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November 2023 by Danielle Wager
Employees were rude and disrespectful. Apparently you're a bad parent for going in the store across the way while your two 13 year olds shop in this store. Assuming they're stealing and threatening to end their shopping experience and claiming the legal age to be shopping without a parent holding their hand should be 16. Your management and owner should be disappointed in the employees for discriminating based on someone's age and treating paying customers like garbage. Won't spend a dime here due to treatment alone
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November 2023 by Evelyn Schmidt
i give this aeropostale a 1 star because they accused me and my sister of stealing and called security inside the store. the staff was amazing except a man that worked at the store. he wasn’t very kind but 2 od the lady’s were.
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October 2023 by Ellie Stohne
Absolutely terrible store & terrible workers. The manager is very unprofessional and disrespectful. My husband was in there for over an hour trying to return some shirts we ordered online. Before returning them he asked what he needed to bring & the manager told him the tags and the packing slip. My husband said we don’t have the packing slip (Who keeps that? People just keep tags & order confirmation emails since that’s what every other store needs). Anyway the manager tells my husband to call customer service & they will email us the packing slip. We do that & he takes everything in the store & suddenly they need more information. He gave them every tag, the order confirmation email & the packing slip that we called & got emailed to us since that’s what the manager had just told him 20 minutes prior that he needed yet suddenly that’s not what they need anymore. Suddenly they change the story & they need a receipt. Well online orders don’t come with receipts. We gave them what it came with like I said, tags, order confirmation email, packing slip. The manager kept acting like she needed more & kept “calling customer service for more information” but they “kept hanging up on her”. After my husband being in there for over an hour trying to get a few shirts returned I called the store & spoke to the manager he was dealing with & she was beyond disrespectful. She talked over me constantly & kept raising her voice as to try to get me to stop talking (I’m not that type of person. I don’t stop talking when someone tries to talk over me) so I told her to let me finish speaking before she starts speaking. She continued to be disrespectful & talk over me so I hung up. She then yells at my husband across the store (uses a profanity across the store in front of other guests, then uses the same profanity in front of guests when her district manager calls her on the phone). My husband told her to forget it & to keep the shirts because he’s not going to deal with this & then suddenly she can give him the refund. We will literally never shop there again & we will tell everyone we know to avoid this place.
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August 2023 by Amy Plesscher
Quality clothing teens like and they are inexpensive!
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July 2023 by Tahir Haddad
Relaxing ?
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June 2023 by Allstar
Love this place #1 baby
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May 2023 by Frances Bolton
Can’t bring myself to spend money here. I saw a lot of cute stuff I planned on buying, but the employees were so rude and unprofessional. This was my same experience last time. Being obnoxiously loud, not greeting customers, and eating a bag of chips over a rack of clothes. Gross and lazy. Good luck to the students working here when they try and get a real job ?
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May 2022 by Anissa Najar
I hate shopping, but I always feel welcomed here, I can relate to the workers especially with my struggle of finding clothes that actually fit so this store is my #1 go to. Staff is friendly ?
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January 2022 by Ronda Kerr
One of my favorite stores, In the Lansing Mall.
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November 2021 by EDventures*
Got some decent prices on some shorts.
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September 2021 by Sue Saad
My kids they love to shop their.
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January 2021 by Jasmine Ferguson
Normally I don't write reviews because people will find out what it is like to go into the store themselves but today I went here and the girls at the counter were very rude. They all were on their phones as I was standing at the counter. Before check out one of the associates asked another do you want to ring her up and the other one said no then they both laughed. I understand they're probably only like 16 or 17 but it's customer service and if that's how you act towards people then maybe you should find a different job not involving people. I've been in the customer service/ retail industry since I was 16 years old and the first thing I pay attention to is how the associates treat their customers.
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July 2019 by Kenneth David Tackett
We love coming here, friendly staff and great prices!
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March 2019 by Ashley Burns
So cheap. Got 3 shirts for 10 dollars a piece. And got 3 necklaces for a dollar a piece.
