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January 2024 by Josh Smith
Pretzels are good but seem to cost more than Meridian Mall location.
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December 2023 by D Rasmussen
Stopped by to get pretzels for the family after the kids went to see Santa. Tried to get a bucket of pretzels for us (7 people) and was informed they would not sell me a bucket of pretzels even though they had plenty sitting there and I would have to wait at least 40 minutes to get them. I asked how many cups were in a bucket. I was told 5. There was more than 5 sitting there and others being made. But they wouldn’t sell them. So apparently the profit on the cups takes precedence over customer service. Been coming here for years but not any more if this is the case.
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May 2023 by Drew Cramton
lady who took my orders was super nice and the worker who completed my shirt was super cute 10/10 experience
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April 2023 by Ashley Collier
Didn't listen to a simple order or nuggets and cheese, charged me then had to RECHARGE me because he forgot too add cheese. He was aslo very rude the entire experience
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March 2023 by Joe Mascari
Amazing service….always love coming here! New fav spot in EL
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February 2023 by charlene lamothe
Food great
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February 2023 by M H
Stopped yesterday afternoon for the first time. The server was very rude, and the pretzels were old tasting. I don't like writing bad reviews, but I think the manager or owner should know that bad customer service loses business. Our first and last time ordering here. We definitely won't be back.
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December 2022 by Celia Dobbs
I asked for no salt pretzel bites which I’ve had done before because I can’t have the salt they use and the girl at the register said she doesn’t know what that is and they don’t make it….. maybe don’t put salt? she was super rude about it and had no care.
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September 2022 by Douglas W.
My daughter loves this place so we stopped for some pretzel bites and the staff were stunningly rude. We shoulda walked away but, we didn't. Never go back. Other locations don't have this "issue".
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September 2022 by Faye W.
they were so mean to me. i genuinely had my feelings hurt by the employees and i've never left a bad review anywhere and i always try to look at the best in people but i couldn't look past the way they treated me. go anywhere but here
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August 2022 by Adam Potter
Poor service, when they didn't have what I wanted (Big cup of Pretzel Bites) they didn't listen to what I'd amended my order to (Regular Soft Pretzel) and instead just gave me a smaller size of the original item that I'd decided I didnt want. Staff spent more time chatting with each other than paying attention to their customers.
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July 2022 by Norm B
It was my first time having it and it was good but I never had it before so I thought why not and it was good
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June 2022 by Tina Shaw
For as many people out there wanting business this place does not didn't have what I wanted made and refused to make it ill take my money some place else
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February 2022 by Robin Musselman
Horrible customer service, employees are RUDE.
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December 2021 by Trinity Goodrich
Very nice staff and food, got me my food quickly despite there being a rush on a very busy weekend I will comeback again!