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January 2024 by Erin B
Had an everything bagel and chia latte. Friendly service and clean tables. Nice and quiet was a huge bonus for me!
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January 2024 by Antoni Williams
Service was great.The staff was friendly.The drinks were wonderful as always.Dietary restrictions: They have sugar free and dairy free options, and caffeine free options.
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January 2024 by Jennifer Sederlund
This is hands down the best place to get coffee!!
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December 2023 by A
HelloI like the coffee. In the past, I only drink Starbucks, but now, Biggby Coffee is favorite.They have ice white latte, it seems my favorite drink. And nice staff.The parking is free.I recommend.Dietary restrictions: CoffeeKid-friendliness: YesWheelchair accessibility: Yes
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December 2023 by Kimberly Reid
They are so friendly and make great drinks and sandwiches!!
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November 2023 by Samantha Seume
Slowest and most ineffective Biggby I've ever visited. 20 minutes for one coffee and then it was iced when I ordered hot. I asked for hot and they remade it but it still wasn't what I ordered.
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November 2023 by JoLynne Phillips
I just had their sausage egg and cheese bragel. My first ever Bragel. It was wonderful. And barista's always make my low cal Carmel Marvel MY way!!!
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September 2023 by Angel W
Vegan options! Ordered the Vegan Bagel. It was rolled out back in 2021 and is available at select locations. It's made of plant-based sausage and vegan cheese. Also, most of its bagel selection is vegan-friendly. ? I appreciate that Biggby offers a fully vegan version of the food items it's known for.
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September 2023 by Dawn Childress
The ONLY reason that I'm giving this Biggby's Coffee location 2 stars is because I love their coffee.But, once again, a restaurant/coffee shop that prioritizes their drive-thru line before their in-store customers. My party and I were waiting at the cash register to order our coffee for at least 15 minutes before a barista even took our order. In the meantime, multiple cars had pulled up to the drive-thru and every. single. one. of them had their order taken and provided to them before they took our order.So then we moved to the pick up area. Another 15+ minutes went by before we FINALLY got our coffee. The barista was literally making one coffee at a time rather than multi-tasking. Would not even move until the one coffee was completed. Meanwhile, more and more vehicles were pulling up to the drive-thru AND GETTING THEIR ORDERS before us! A wasted 30+ minutes at this store that needs serious renovations and additional staff.
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July 2023 by 61002312
Only one person in the building that doesn’t know how to make drinks. Hire more experienced or shut it down.
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June 2023 by Elizabeth Throckmorton
I always choose Biggby and am a long-time customer. And I always get the same drink. Today, I ordered that same drink in the drive through. The barista taking my order was very friendly. She handed me my drink, and it was iced, but I didn't order iced. But I figured since it was a nice day, I wouldn't make a deal of it. So I let it go. I like iced sometimes anyway. Then I figured I should taste it just to make sure it's the right drink. So I pulled forward, tasted it, and *immediately* could tell that it did not have any sweetener in it. So I concluded that it was the incorrect drink. It was also smaller than I thought it should be, but wasn't sure, so I didn't say anything when I went in. When I went in to let them know that it was the incorrect drink (in a friendly, simple-mistake kind of way), I was treated with more rudeness than I ever have before in my life by the barista (not the same woman who took my order in the drive-through). I was beside myself. The barista was insistent that she made my drink correctly, and doubled down the entire time. We went back-and-forth until the new drink was completed. Every time I told her that there was no sweetener in my original drink, she insisted that she put several pumps in. I suggested she taste it, because there was NO sweetener in it. She threw it in the garbage and said "no thanks, I don't like vanilla" in an extremely condescending tone. She was degrading and demeaning. She refused to acknowledge that she may have made a mistake, because she makes drinks "all day long." The temperature, type, and size of my beverage was all incorrect, but she treated me as if I was making it all up. I will not be going back to this location. I told her that I could not believe she would treat a customer like this, and that I would be contacting Biggby with my feedback. She told me to go ahead and do that because she receives "100 positive reviews every day." This woman was out to lunch. I was flabbergasted and it just about ruined my day. That's why customer service is so, so important.
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May 2023 by Elizabeth Throckmorton-Ross
I always choose Biggby and am a long-time customer. And I always get the same drink. Today, I ordered that same drink in the drive through. The barista taking my order was very friendly. She handed me my drink, and it was iced, but I didn't order iced. But I figured since it was a nice day, I wouldn't make a deal of it. So I let it go. I like iced sometimes anyway. Then I figured I should taste it just to make sure it's the right drink. So I pulled forward, tasted it, and *immediately* could tell that it did not have any sweetener in it. So I concluded that it was the incorrect drink. It was also smaller than I thought it should be, but wasn't sure, so I didn't say anything when I went in. When I went in to let them know that it was the incorrect drink (in a friendly, simple-mistake kind of way), I was treated with more rudeness than I ever have before in my life by the barista (not the same woman who took my order in the drive-through). I was beside myself. The barista was insistent that she made my drink correctly, and doubled down the entire time. We went back-and-forth until the new drink was completed. Every time I told her that there was no sweetener in my original drink, she insisted that she put several pumps in. I suggested she taste it, because there was NO sweetener in it. She threw it in the garbage and said "no thanks, I don't like vanilla" in an extremely condescending tone. She was degrading and demeaning. She refused to acknowledge that she may have made a mistake, because she makes drinks "all day long." The temperature, type, and size of my beverage was all incorrect, but she treated me as if I was making it all up. I will not be going back to this location. I told her that I could not believe she would treat a customer like this, and that I would be contacting Biggby with my feedback. She told me to go ahead and do that because she receives "100 positive reviews every day." This woman was out to lunch. I was flabbergasted and it just about ruined my day. That's why customer service is so, so important.
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May 2023 by Brandy Muzzy
Everyone who works here is so kind and even when there’s a line it’s super fast!! The store inside is also spacious and has a ton of seating. It’s a nice underrated place to study.I don’t think I can even recommend any specific drink bc there are so many options. But I can recommend Bigby over other big name coffee brands !!
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March 2023 by Angel Payton
Almost always have to ask for my drink to be chopped more than once. I worked for biggby for years and chopping should be a beginner skill. No one likes to pull over, take the lid off, and use a random tool to chop their iced coffee EVERY TIME.
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March 2023 by Tara Parr
They were fast, and my drink was mixed, which doesn’t always happen at coffee shops so I was happy
