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October 2025 by Mark Taylor
My son is at MSU and his car became undrivable with an issue in the shift linkage. B's Randall Auto Service helped me find a great company to tow it to their garage and fixed the problem quickly and inexpensively. I really appreciate a business that is so easy to deal with, responsive, and fair to their customer. HIGHLY RECOMMENDED!!!
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August 2025 by Pedro Mendoza
Outstanding service, I took my car in at around 10:30 on a Monday at it was done before 5 pm.
The folk's there at B's Randall are honest and will give you a fair price. I will be recommending them to anybody I know that needs mechanical work done.
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August 2025 by Jessica Rivera
They don’t even deserve clients.
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August 2025 by Shawn Lossing
Was very good
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August 2025 by Tom Lindsey
They are very helpful, transparent, and do honest work at reasonable prices. They don't try to sell you what you don't need and get repairs done quickly. In my life I'm finally realizing I need to stop trying to do everything myself, considering my own career & family obligations. They are making this transition easier for me with everything about how they operate.
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June 2025 by Kris S
Outstanding service. My truck broke down in East Lansing just before I was heading home to northern MI . A friend of mine gets his car serviced here so I called hoping they could help me out. Talked to Brian and had truck towed to B’s Randall Auto. He was so friendly and helpful. Great communication and truck was fixed and ready to pick up 2 days later. Very reasonable pricing, friendly and responsive service. Highly recommend this business.
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May 2025 by Mike Marocco
I wish I could give this shop a 10 Star review I don’t often leave reviews, but this shop definitely deserves the highest one I’ve ever given…… my daughter‘s car wouldn’t start
We live 2 hours away from her I did the typical call AAA thing . They said the battery was bad although it was new so we had it towed to B Randall’s they looked over her car kept it overnight just so they could check it again in the am and found nothing wrong. (She had left something on that drained the battery) They could have easily put a new battery in the car I told them to do so but he told my daughter you don’t need a battery. I’m soooo impressed by their honesty & integrity
I’m going to drive the 2 hours up there to have him fix our other cars.
Thank you to this business.
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January 2025 by Ken McWilliams
Took a car in for them to look at that had an oil leak. Owners says to take it to a different shop because they don't know where the leak is coming from. Took it to a different mechanic new in 5 minutes the problem and could see where oil was wiped off with a rag. I guess if you don't want to work on something you tell the customer BS
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December 2024 by Daniel Covert
My daughter go to MSU. Her car broke down and needed a new starter. Not knowing where to go for a mechanic I googled B’s. What a great experience I had with this company! Great service!! I would HIGHLY recommend this company!! Don’t hesitate to call on them to service your vehicles!!!
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November 2024 by Jennifer Sageman
Took my car here when it was having issues. Turns out it was the transmission which they couldn’t fix but I would definitely take my car here again. Very friendly and honest.
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October 2024 by Barb
Can’t say enough good things about this business, worked me into an already packed schedule they were able to repair my car in just a few hours. They didn’t try to upsell me on anything just great service & good pricing. I will definitely be back & would highly recommend them to everyone. Thank you so much for helping me thru a stressful car repair.
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October 2024 by Billy Williams
Best repair shop I’ve ever worked with. My car was at Tuffy’s East lansing for a whole month, they keep giving me the run around and not actually fixing the issue on the car which I knew wasn’t a very difficult one. I brought it to B Randall and they had it fixed the next day with a very good price! I would 100% recommend people to take their cars there and I know I will be in the future! Really good communication and kind people.
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October 2024 by Ryan Miller
I recently took my car up to B’s Randall Auto Service and I’d confidently say it’s the best auto shop in the Lansing area. After getting a few quotes from other places that felt way too high, I decided to check them out, and I’m so glad I did. Not only was their price way better than everyone else, but they were also straight-up and honest about what actually needed to be fixed. Other places tried to rack up the price or tell me more things needed to be repaired, but here you can be assured that you’re getting what actually needs to be done. It felt like they really cared about me and not just my money. I’ll definitely be coming back next time I need work done on my car!
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August 2024 by Andi Vail
Absolutely wonderful experience working with them. They did an excellent job with my car and gave fantastic service, and on top of all that they are incredibly affordable. If you need your car fixed....this is the place to go :)
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August 2024 by Meghan Robinson
he went above and beyond on helping me and my dad out. very friendly! definitely will keep giving them my business.
