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June 2024 by Ankit gautam
Very helpful, knowledgable, and efficient. Got my laptop's batteries replaced within an hour.
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May 2024 by Matthew Ruedisueli
This team is incredibly customer focused and very capable of helping you fix or repair any brand of tech you might have! They are knowledgeable, helpful and resourceful. I definitely recommend and will visit again! Thank you, Team Capital Macintosh!
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March 2024 by Eric Condron
Would not recommend! I called to purchase a pad tracking cable for a MacBook Air 13, this joker told me they couldn't sell parts to me and good luck finding a place that will. Thanks for turning me away, the very next place I called (Mac Men) said, "We have it, c'mon on in".So clearly these guys just wanted me to bring the computer in to be repaired by them to pay the service fee. So if you are techy and you can fix computers on your own... don't waste your time with Capitol Macintosh!
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March 2024 by David Brent Hale (D.B. Hale)
Affordable and efficient repairs. The team there is truly dedicated to providing the best service possible. Very transparent and communicative about the process every single step of the way.
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March 2024 by vicki dunn
Thankfully my many Apple products rarely need service beyond a call to telephone support. If more is needed I would recommend Capital Macintosh. I recently picked up my iMac. The price was fair, they were kind when I called during the service time to ask novice questions. They answered all of my questions and made wonderful recommendations. I’ve dealt with them for over a decade. I’m just so pleased with their service I felt it behooved me to post a review. We’re lucky to have them.
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December 2023 by Amber
Great service, good knowledge of all products. Nice stock of supplies. Friendly people who care.
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December 2023 by Melody Teodoro-Kurtis
I had an appointment to have my Beats by Dre Powerbeats Pro ear buds looked into. Seems the right ear bud is not being recognized nor is it playing any sounds. I set up an appointment via the Apple site to do further diagnostics on the right ear bud. When all of the Apple Technicians attempted to enter the repair into the computer, the computer set the replacement cost as Zero (plus a $99 Bench fee), to which Alex, one of the Main Apple Technicians stated that the store will honor it.Previous to this Apple repair, every time I have dealt with Capitol Macintosh, the staff have been courteous, professional, and friendly.I will keep supporting this Apple store.
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November 2023 by Elizabeth F.
Although we have been customers of Capital Macintosh on Michigan Ave. in Lansing for many years (like 4), it was when there were other (former) owners and it felt like going into a splendid Apple-loving slightly disheveled workshop of folks who knew and adored all things Apple like we do (since 1995). But sadly, since the new owner, Amara, took over last year (?), things have gone from Mac-tech-grunge-atelier to boutique-of-over-promises and complaints. If they want to rival the actual Apple Store in E. Lansing -- then provide better service, be nicer, don't scold and over-explain and make excuses. Have better products. Be cooler, friendlier, and just better neighbors. They act like they are doing you a favor in taking in your machine or peripherals to be fixed.... not a good feel. And an even worse business model. They are pricey, snobby, know-it-alls who do not deliver on repairs or hardware. Hello Yelp or Amara, My Name is Elizabeth Ferszt fka Elizabeth Casey (married name) My son Jon Casey is also a customer of yours So please do not shade on me as 'no customer by this name for over 17 years records' -- you know who I am -- I came in today to return the 4TH power cable + block for Mac Book Pro era 2014-15 I did not insist that you pay me I did not insist on replacement Just to let you know that it does not work You emerged from behind your bizarre screen, and made immediate derogatory comments That is how you are to both employees and patrons ---
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October 2023 by Elias N.
Came to Capitol MacIntosh on two occasions, both times I have been impressed by their service. They are truly committed to great customer care. One time I came in for a cracked iPhone display with AppleCare and they were able to fix the display with same-day service. The other time I came in with my older MacBook, that Apple could not affordably support. Capitol Mac was able to find me an affordable alternative and got my Mac working again! They are fast, knowledgeable, efficient, and friendly. They came under new ownership about 2 years ago, and it is clear the new owner is doing a wonderful job!
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June 2023 by Steve Fox
I have a nine year old Mac Book Pro that needed repairing. With great trepidation I took it in to Capitol Macintosh with low expectations. Not because I expected bad service but because of the age of my machine, I expected bad news as to the availability of replacement parts if needed. When I brought it in, instead of scoffing at my machine they assuaged my fears and assured me that parts if needed would not be a problem. They communicated with me once the problem was diagnosed. A huge plus in my book. I had a budget in my mind and the repair came in slightly below my budget and several days ahead of when promised. All of this and a slight discount for paying with cash plus a local merchant was a win all the way around for me. I have nothing negative to say. They get my highest recommendation.
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June 2023 by Carol B. Levin
Very competent, solved complex problem & worked with me to get my MacBook running smoothly again!
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April 2023 by Adjoa Achampong
Amara is a true genius! She helped me with a recently purchased iPhone that was in need of troubleshooting. She went above and beyond to make sure the problem was addressed quickly while giving exceptional customer care!Also repaired my MAC with them when it was shattered and completely destroyed last year and haven’t had any issues with it since. Hands down recommend Capital Macintosh ??
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April 2023 by Jackson Nordbeck
Very great experience with Capitol Macintosh. They were able to complete repairs a lot quicker and with much better reliability when compared with the apple repair service center. The staff was also very responsive and knowledgable and able to help while also explaining what was wrong with my computer. I would recommend using Capitol Macintosh for whatever apple device you need repaired.
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March 2023 by Eldritch Mitchell
Fantastic service! Friendly and knowledgable staff and great location. Getting to pet dogs is great too!
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March 2023 by Patti Hamerski
I could not be happier that I couldn’t make an appointment at the Apple Store and came here instead. The person who helped me (I’m sorry I didn’t get their name now) was so nice and helpful and they fixed my laptop in just 15 minutes. On top of that, they didn’t even charge me for fixing it. Will definitely be back next time I need anything.
